Operational Decision-Making in High-Hazard Organizations - Drawing a Line in the Sand

This book describes research on safety-related decision-making by operations supervisory personnel in three different high-hazard industries, and features a case study illustrating each: a chemical plant, a nuclear power station and an air-navigation service provider. The focus of this research is unique: those who supervise the frontline personnel and essentially provide the organizational link between senior management and minute-by-minute system operations.

List of contents

Contents: Foreword; Preface; Introduction; Theoretical perspectives on making safe decisions; Part A Decision-Making in Three High Reliability Organizations: At the nuclear power station - 'We put a line in the sand'; At the chemical plant - 'If it's not safe, we don't do it'; Air traffic control - 'When you kick a ball, you don't know where it's going to land'. Part B Acting Both as Employees and as Professionals: Decision-making and identity; Rules and compliance; Professionals at work; Professional relationships; Decisions, risks and barriers; Creating environments for better decision-making; References; Index.

About the author

Jan Hayes has 25 years' experience in safety and risk management. She holds a Senior Research Fellow appointment at the Australian National University where she is Program Leader for the social science research activities of the Energy Pipelines Co-operative Research Centre. Dr Hayes is a member of the Advisory Board of the Australian National Offshore Petroleum Safety and Environmental Management Authority.

Product details

• Authors: Jan Hayes, Hayes Jan
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Paperback / Softback
• Released: 16.04.2017
• EAN: 9781138074774
• ISBN: 978-1-138-07477-4
• No. of pages: 192
• Subjects: Social sciences, law, business > Business > Management; TECHNOLOGY & ENGINEERING / Industrial Engineering, BUSINESS & ECONOMICS / Operations Research, TECHNOLOGY & ENGINEERING / Industrial Health & Safety, Management decision making, Operational research, Production & quality control management, Industrial relations, occupational health and safety, Health & safety issues, Ergonomics