Sustainable Customer Experience Design - Co-Creating Experiences in Events, Tourism and Hospitality

Summary

This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.

Product details

• Authors: Frans Melissen, Melissen Frans, Bert Smit, Bert Melissen Smit, Smit Bert
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 31.05.2018
• EAN: 9781138658547
• ISBN: 978-1-138-65854-7
• No. of pages: 300
• Subjects: Natural sciences, medicine, IT, technology > Biology > Ecology; Environmentalist thought & ideology, Environmental Management, Environmental policy & protocols, Environmentalist thought and ideology, Tourism industry, Hospitality and service industries, Sport & leisure industries, Environmental policy and protocols, Events management industries