Fr. 236.00

Marketing Logistics

English · Hardback

Shipping usually within 1 to 3 weeks (not available at short notice)

Description

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List of contents

The customer value creation process; Customer service and customer relationship management; Customer profitability analysis; Demand management; Integrating product development and logistics; Value delivery management; Managing the extended enterprise; Managing Global Pipelines.

About the author










Martin Christopher, Helen Peck

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