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Zusatztext "In this complex world! it is refreshing to know that there is a coherent and instructive guide available to achieve long term success that can be used by any organization. Everything that the organization! its members! and its external stakeholders need to ensure sustainable success can be found between the covers! stated clearly and concisely to enable coordinated implementation and continued improvement. Living in an uncertain world requires the leaders of all organizations to understand CISR and SOFAIR. This book will suit their needs."-Robert B. Pojasek! PhD! Harvard University"?an excellent resource for companies that are trying to effectively contribute positively to their communities. Its emphasis on existing! proven tools applied to problems of social responsibility offers a strong template for success. The authors provide numerous examples and real-world studies to show how the ideas can implemented in practice."-Derek Kane! DEKA Research and Development Informationen zum Autor Holly A. Duckworth is a certified Six Sigma Master Black Belt with over 30 years of experience in manufacturing. Holly leads organizations on the pursuit for process improvement. She has over 2000 hours as a classroom instructor. She is a volunteer leader for the American Society for Quality and their Social Responsibility Organization. Holly has coauthored two other books: My Six Sigma Workbook (Paton Professional Publishing) and Social Responsibility: Failure Mode Effects and Analysis (CRC Press). Andrea Hoffmeier is a Six Sigma Black Belt with over 25 years’ experience in marketing, product development, quality management, and organizational excellence. She has worked with organizations including Bellevue University, Callaway Golf, Convergys, Disney, First Data, Home Depot, Nordstrom, PS Brands, Ralph Lauren, Sunbeam, SunTrust Bank, UMUC, US Treasury, Verizon, Walmart and Xerox. She has trained and presented extensively on the topic of Social Responsibility, including articles in the American Society for Quality magazine and Wiley Journal. Andrea is completing her Master’s degree in Sustainability and Environmental Management at Harvard. Klappentext In an age when most business plans extend only to the next quarterly reporting period, the authors propose an audaciously longer view of future planning. The authors of this book take a cue from Kongo Gumi, a Japanese construction company that managed to thrive as a family-owned business for nearly 1500 years. The book explains and demonstrates the meaning of CISR® - continual improvement for social responsibility - and illustrates the rigorous six-step SOFAIR methodology with many examples. Based on decades of experience, the book explains how existing organizational continual improvement efforts can be adapted to also focus on sustainability. Zusammenfassung In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company launched in 578 AD that managed to thrive as a family-owned business for nearly 1500 years. With the 2010 publication of an international standard on social responsibility (ISO 26000), and increased attention to sustainability and sustainability reporting, many organizations today are heeding the call to operate with this standard in mind. However, once the guidelines are understood and the gaps measured, these same organizations often struggle during implementation. Leveraging many decades of combined experience in Quality Management and Product Development, the authors of this seminal book provide a proven solution to help you turn information into action. Defining exactly what social responsibility means,
