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This book offers presidents and senior administrators, faculty engaged in shared governance, online learning administrators, and stakeholders representing student, community and employer interests with a rigorous process for developing an online strategy.
List of contents
Foreword-
Paul J. LeBlanc Preface. The ROI Challenge-
Kathleen S. Ives and Deborah M. Seymour Acknlowlegements Part One. Strategy 1. What Does ROI Mean in Online Higher Education?-
Kathleen S. Ives 2. ROI and Institutional Planning-
Todd A. Hitchcock and Justin McMorrow 3. Is ROI the Right Way to Judge Online Higher Education? Presidential Perspectives-
Laurie G. Hillstock, Kathleen S. Ives, and Deborah M. Seymour Part Two. Constituents And Players 4. ROI and Shared Governance. The Faculty Role-
Rod Hewlett 5. ROI and The Institutional Experience. Online Accessibility for Students With Disabilities-
Cyndi Rowland 6. ROI From the Student Perspective-
Laurie G. Hillstock Part Three. Tactics 7. Planning and Control Models-
Victoria Brown 8. Calculating ROI in Online Education-
David Schejbal 9. Financial Aid and the Impact of Net Price Calculators on ROI-
Carlo Salerno 10. Nonbudgetary Return on Investment-
Kathy Fernandes Part Four. Special Cases And Considerations 11. ROI and Social Equity-
Pamela Wimbush 12. ROI and Accreditation of Online Programs-
Leah Mathews 13. ROI and Online Competency-Based Programs-
Lisa McIntyre-Hite, Carlos Rivers, and Charla S. Long 14. ROI in the Wake of a Natural Disaster or Pandemic-
Gordon Freedman 15. ROI and Innovative Approaches to Online Education-
Deborah M. Seymour Appendix Editors and Contributors Index
About the author
Kathleen S. Ives, D.M. has worked in the non-profit, higher education, workforce development and corporate arenas. She currently serves as Senior Vice President, Engagement for University Professional and Continuing Education Association (UPCEA). Additionally she serves as Senior Staff member for the National Laboratory for Education Transformation (NLET) as well as Director of Higher Education Transformation; Strategic Advisor for Packback, an AI-powered education technology company; Senior Advisor/Senior Instructional Designer for Hillstock and Associates, an e-learning consulting firm. She also holds the position of Senior Affiliate Faculty at Wentworth Institute of Technology. Ives is co-editor and chapter author of the recent book Leading the eLearning Transformation of Higher Education: Leadership Strategies for the Next Generation and a chapter author for the book Learning at the Speed of Light: How Education Got to Now among other articles and publications. Previously as CEO of the Online Learning Consortium's (OLC), she led OLC to become a self-sustaining member association. She has degrees in communication, communication management, and organizational leadership from the University of California at Davis, the University of Southern California, Annenberg School of Communication and Journalism, and the University of Phoenix-Online, respectively. Deborah M. Seymour, Ph.D. is owner and principal of Higher Education Innovation Consulting, LLC. Her career has traversed the public, for-profit, and non-profit/association sectors of higher education. Seymour has written extensively on higher education policy and competency-based education. She has taught in both the City University of New York (CUNY) and University of California (UC) systems, as well as specializing in online program development at Laureate Education, Inc. More recently, Seymour was Chief Academic Innovation Officer at the American Council on Education (ACE) and Vice President of Programs
Summary
This book offers presidents and senior administrators, faculty engaged in shared governance, online learning administrators, and stakeholders representing student, community and employer interests with a rigorous process for developing an online strategy.