Fr. 66.00

Managing a Global Workforce

English · Paperback / Softback

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Managing a Global Workforce examines important human resource management issues and practices in today's global marketplace, helping current and future managers and leaders, regardless of nationality, in making effective human talent management decisions for optimal organizational performance.
This fourth edition includes significant updates to reflect recent global developments affecting the management of global HRM, including the following:
- The COVID-19 pandemic and its impact on new work expectations/arrangements;
- The Great Resignation;
- AI and automation;
- Managing diversity, equity, and inclusion;
- Climate change;
- Emerging economies; and
- CSR/ethics/sustainability
The new edition also includes several new opening and closing brief cases to promote applied reflection and discussion, as well as updated references to important research. With its practical, real-world emphasis, including frequent use of current examples, the text also serves as a useful resource for guiding the global workforce management and decision-making of current and future general managers and human resource practitioners. 
This book is essential reading for general graduate and undergraduate business students, as well as those in specialty programs in International Business and Human Resources.

List of contents

TABLE OF CONTENTS

Preface......................................................................................................................


  1. Introduction and Overview..............................................................................

  2. Opening Scenario: Trading Places in Global Trade
    Introduction
    Global Market Context
    Internal Company Factors Influencing HRM
    Key Perspectives in Global Workforce Management
    Book Overview
    Summary
    Questions for Opening Scenario Analysis
    Case 1.1. The United Nations of Bananas
    Case 1.2: Social Expat-Preneurs: Key Agents for Building a Better World
    Recommended Website Resources
    Recommended Readings
    References

  3. The Global Labor Market: Challenges and Prospects

  4. Opening Scenario: Finland's Efforts to Attract Global Talent
    Introduction
    The Demograpic Impact of the Covid-19 Pandemic
    Changes in Labor Force Demographics and Migration
    Emergence of the Contingent Workforce
    Offshore Sourcing Versus Onshoring
    Global Workforce Management Challenges
    Summary
    Questions for Opening Scenario Analysis
    Case 2.1. The Chinese are Moving to Africa to Make Shoes
    Case 2.2. India is Sending Jobs Abroad
    Recommended Website Resources
    Recommended Readings
    References

  5. Cultural Foundations of International HRM

  6. Opening Scenario: How Multicultural Teams Succeed
    Introduction
    Understanding Culture
    Major Models of International Culture
    Final Caveats on Culture and Global Workforce Management
    Summary
    Questions for Opening Scenario Analysis
    Case 3.1. Cross-Cultural Assessment Over a Cup of Coffee
    Case 3.2. Culture Conflict South of the Border, Down Mexico Way
    Recommended Website Resources
    Recommended Readings
    References

  7. Successful MNC Strategy Through International HRM

  8. Opening Scenario: How Do MNCs Compete in Emerging Markets?
    Introduction
    MNC Competitive Strategies
    Structuring for Optimal Global Performance
    Increased Role of HR Management in Cross-Border Strategic Alliances and Mergers and Acquisitions
    Paradigm Shift of International HRM from Contingency Model to Global Talent Management Process Development Model
    Summary
    Questions for Opening Scenario Analysis
    Case 4.1. Roadblocks to India's Apollo Tires' Acquisition of U.S.'s Cooper Tire
    Case 4.2. Is Accenture's Global Face Really a Facade?
    Recommended Website Resources
    Recommended Readings
    References

  9. Global Human Resource Planning

  10. Opening Scenario: Who are Our Employees, Anyway?
    Introduction
    Strategy Link to Work Demand and Labor Supply
    Job Design for Meeting Global Strategy Work Demand
    Sources of Global Labor Supply for Meeting Work Demand
    HR Planning for the Longer Term
    Summary
    Questions for Opening Scenario Analysis
    Case 5.1. Gender Discrimination in Japan: Growing Challenges and Opportunities
    Case 5.2. HR Planning for Dexterity Capability in the Face of Uncertainty and Rapid Change
    Recommended Website Resources
    Recommended Readings
    References

  11. Global Staffing

  12. Opening Scenario: Global Staffing at Shell
    Introduction
    Key Factors Affecting Global Staffing
    Global Workforce Recruitment
    Global Workforce Selection
    Summary
    Questions for Opening Scenario Analysis
    Case 6.1. Brazil's Economic Boom Needs More Talent
    Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws
    Recommended Website Resources
    Recommended Readings
    References

  13. Global Learning and Development

  14. Opening Scenario: Well-Intentioned but Misguided Expatriate Preparation and Training
    Introduction
    Strategic Role of Learning and Development
    Key Concepts for Guiding Global Learning and Development
    Training Imperatives for the Global Workforce
    Building Global Alignment
    Learning Considerations for Assigned Expatriates
    Special Learning Considerations for Female Expatriates
    HCN Learning Considerations
    Summary
    Questions for Opening Scenario Analysis
    Case 7.1. Safety Training Insights for Women Expats in India
    Case 7.2. HCN Supervisory Training Needs
    Recommended Website Resources
    Recommended Readings
    References

  15. Managing International Assignments

  16. Opening Scenario: Expatriate Innocence Abroad
    Introduction
    The Expatriation Cycle
    Considerations for Different Types of Expatriates
    Flexible and Virtual Types of Global Mobility
    Summary
    Questions for Opening Scenario Analysis
    CASE 8.1. Working in a Sheltered Enclave in Kuala Lumpur, Malaysia
    Case 8.2. Re-Entry Shock: A Family Affair
    Recommended Website Resources
    Recommended Readings
    References

  17. Global Workforce Performance Management

  18. Opening Scenario: Puzzling Performance Appraisal
    Introduction
    Performance Management Process
    Important Global Performance Management Considerations
    Planning and Implementing Global Performance Appraisals
    Summary
    Questions for Opening Scenario Analysis
    Case 9.1. Overcoming Gender Stereotyping in Performance Management
    Case 9.2. Customizing HCN Performance Appraisal Design
    Recommended Website Resources
    Recommended Readings
    References

  19. Managing Compensation and Rewards for a Global Workforce

  20. Opening Scenario: Challenges in International Pay Equity
    Introduction
    Key Practices for Managing International Compensation
    Key Considerations for Expatriates, HCNs, and TCNs
    Summary
    Questions for Opening Scenario Analysis
    Case 6.1. Brazil's Economic Boom Needs More Talent
    Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws
    Recommended Website Resources
    Recommended Readings
    References

  21. Optimizing the Employment Relationship

Opening Scenario: Workplace Demoralization or Engagement: A Laissez-Faire Roll of the Dice

Introduction
Current ER Issues
Role of MNCs in Global Employee Relations
Important MNC Practices for Effective Global ER
Role of Labor Unions in Global ER
Summary
Questions for Opening Scenario Analysis
Case 11.1. Planning for an Impending Pandemic
Case 11.2. Providing Expatriate EAP and Other Personal Care Services
Recommended Website Resources
Recommended Readings
References
Index


About the author

Charles Vance is an active researcher, graduate and undergraduate instructor, and consultant in areas of international human resources and training development. He has published widely, and his work has taken him to many countries in the Americas, Europe, and Asia. He is now professor emeritus at Loyola Marymount University, USA.
Yongsun Paik is Professor of International Business and Management, Director of the Center for International Business Education and the Center for Asian Business at Loyola Marymount University, USA. His primary research interests focus on international human resource management, international entrepreneurship, business ethics, and Asia Pacific business studies.
Fabian Jintae Froese is Chair Professor of Human Resource Management and Asian Business at the University of Göttingen, Germany, and a Joint Appointment Professor of International Business at Yonsei University, South Korea. In addition, he is Editor-in-Chief of Asian Business & Management and Associate Editor of the International Journal of Human Resource Management. His areas of expertise are in expatriation, diversity, talent management, and digital HRM.
Torben Andersen is Associate Professor, PhD (CBS and University of Warwick) and works at Department of Business Development and Technology (Herning), Aarhus University, Denmark. Torben Andersen’s research has been concentrating on structural, strategic, and change aspects of HRM and International HRM. He was visiting professor at San Francisco State University (2000), University of Auckland, New Zealand (2005), and Bamberg University (2016). He has taught in a variety of countries from Iceland, Germany, the UK, China, and New Zealand to the USA.

Summary

Managing a Global Workforce examines important human resource management issues and practices in today’s global marketplace, helping current and future managers and leaders, regardless of nationality, in making effective human talent management decisions for optimal organizational performance.

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