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Prepare for the Project+ exam and a new career in project management quickly and efficiently with a newly updated guide
In the newly revised Third Edition of the CompTIA Project+ Study Guide: Exam PK0-005, veteran project manager and tech educator Kim Heldman delivers a fully updated and comprehensive guide to the foundational CompTIA Project+ exam. This all-in-one study aid focuses on the job-critical skills demanded by employers and will help you hit the ground running on your first day in a new project management role.
In this Study Guide, you'll learn to manage the project lifecycle, coordinate small- and medium-sized projects, establish communication plans, manage resources and stakeholders, maintain project documentation and artifacts, and support the completion of larger projects within an information technology environment. It also offers:
* Hands-on, concrete guidance designed to banish test anxiety and prepare you for the entry-level CompTIA Project+ exam
* Detailed advice on project management concepts, lifecycle phases, project tools and documentation, and IT and governance basics required by on-the-job project managers
* Complimentary access to Sybex's interactive, online learning environment and test bank, complete with an assessment test, hundreds of practice questions, practice exams, electronic flashcards, and a searchable glossary of key terms
Full of practical examples and insights drawn from the author's extensive, real-world experience, the newest edition of CompTIA Project+ Study Guide: Exam PK0-005, Third Edition, is a must-read for anyone considering a new career in project management or preparing for the CompTIA Project+ exam.
List of contents
Introduction Assessment Test xxi
Chapter 1 Introducing the Project 1
Defining the Project 2
Identifying the Project 2
Programs and Portfolios 3
Understanding Operations 4
Using the PMBOK (r) Guide 5
Project Life Cycle Phases 5
Discovery Phase 6
Initiating Phase 6
Planning Phase 7
The Executing Phase 9
The Closing Phase 10
Performing the Discovery/Concept Preparation Phase 10
How Projects Come About 11
Creating the Business Case and Selecting Projects 13
Determining Benefits and Rewards 14
Examining Existing Artifacts 21
Project Selection Methods 23
Decision Models 24
Expert Judgment 25
Summary 25
Exam Essentials 26
Key Terms 27
Review Questions 28
Chapter 2 Understanding IT Fundamentals 33
Understanding the Role of the Project Manager 34
Leadership 35
Communication 35
Problem Solving 36
Negotiating 36
Organization and Time Management 37
Factors That Influence Project Management Activities 38
Environmental, Social, and Governance (ESG) Factors 38
Compliance and Privacy Considerations 40
Information Technology Fundamentals 46
Infrastructure 46
Cloud Models 51
Software 55
Financial Systems 60
Summary 62
Exam Essentials 64
Key Terms 65
Review Questions 67
Chapter 3 Creating the Project Charter 71
Identifying and Assessing Stakeholder Roles and Responsibilities 72
The Customer and End Users 73
The Project Sponsor 74
The Project Manager 75
The Senior Management Team 76
The Business Analyst 76
The Subject Matter Experts 76
The Project Management Office 77
The Program Manager 77
The IT Team 78
The Stakeholder Register 79
Assessing Stakeholders 80
Creating the Preliminary Scope Statement 83
Understanding the Need 84
Documenting the Preliminary Scope Definition 85
Creating the Project Charter 85
Purpose or Justification for the Project 86
Objectives 86
Project Description 87
Key Deliverables 87
High- Level List of Requirements 87
High- Level Milestones 87
Preapproved Budget 88
High- Level Assumptions 88
High- Level Constraints 88
Overall Risks 89
Other Contents 89
Project Success Criteria 89
Formal Approval 90
Creating the Records Management Plan 90
Determining Access Requirements 92
Holding the Kickoff Meeting 93
Summary 98
Exam Essentials 99
Key Terms 101
Review Questions 102
Chapter 4 Planning the Project 107
Defining the Planning Phase 108
Documenting the Scope Management Plan 109
Writing the Scope Statement 110
Project Objectives 111
Project and Product Description 111
Success Criteria and Key Performance Indicators 111
Key Deliverables 112
Exclusions from Scope 112
Time and Cost Estimates 112
Assumptions 113
Constraints 113
Approval of the Scope Statement 118
Documenting the Requirements 119
Requirement Categories 119
The Requirements Document 121
Determining a Project Methodology 122
About the author
ABOUT THE AUTHOR Kim Heldman, MBA, PMP, is Senior Manager and IT/Chief Information Officer for the Regional Transportation District in Denver, Colorado. She has over 25 years' experience in IT project management and directs IT resource planning, budgeting, project prioritization, and strategic and tactical planning. Learn more about her at www.kimheldman.com.
