Call Centers and the Global Division of Labor - A Political Economy of Post-Industrial Employment and Union Organizing

Informationen zum Autor Andrew J.R. Stevens is Assistant Professor of Human Resource Management and Industrial Relations in the Faculty of Business Administration at University of Regina. Klappentext Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies. Zusammenfassung Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies. Inhaltsverzeichnis 1. Introduction m2. Political Economy, Post-Industrialism and the Global Division of Knowledge Labor 3. The Political Economy of Offshoring 4. The Global Division of Call Center Work 5. India: Labor Organizing Offshore 6. Centers of Steel 7. Global Division of Knowledge Labor, Global Unionism 8. Conclusion

Product details

• Authors: Andrew J R Stevens, Andrew J.R. Stevens
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 27.12.2013
• EAN: 9780415659130
• ISBN: 978-0-415-65913-0
• No. of pages: 234
• Series: Routledge Advances in Sociology
• Subjects: Social sciences, law, business > Business > Advertising, marketing; Economics, SOCIAL SCIENCE / Sociology / General, Society & culture: general, BUSINESS & ECONOMICS / Outsourcing, Sociology: work & labour, Society and culture: general, Development Studies, Industry & industrial studies, Sociology: work and labour, Industry and industrial studies, BUSINESS & ECONOMICS / Labor / General