Human Resource Management for the Hospitality and Tourism Industries

Informationen zum Autor Dennis Nickson is Head of the Department of Human Resource Management, University of Strathclyde, UK. Zusammenfassung This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, tourism and hospitality industries are put into context, by considering the specific employment practices of these industries, such as managing tour reps or working in the airline industry. Inhaltsverzeichnis 1. Human Resource Management and the Tourism and Hospitality Industry: An Introduction 2. International Human Resource Management 3. Organizational Culture 4. Labour Markets 5. Recruitment and Selection 6. Equal Opportunities and Managing Diversity 7. Human Resource Development 8. Performance Management and Appraisal 9. Reward Strategies in the Tourism and Hospitality Industry 10. Employee Relations, Involvement and Participation 11. Employee Wellbeing, Welfare, Health and Safety in the Workplace 12. Grievance and Disciplinary Procedures 13. Human Resource Management in the Events Industry

Product details

• Authors: Dennis Nickson, Nickson Dennis
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 30.11.2012
• EAN: 9780415642118
• ISBN: 978-0-415-64211-8
• No. of pages: 352
• Subjects: Social sciences, law, business > Business > Individual industrial sectors, branches; Hospitality industry, BUSINESS & ECONOMICS / Industries / Service, Personnel & human resources management, Personnel and human resources management, Hospitality and service industries, Hotel & catering trades, Hotel, hospitality and catering trades