Read more
Zusatztext "A welcome addition to the reading list for any aspiring student of innovation and technology management who has a thirst for understanding the how users, like technology, are pervading services, products and business models." – Brendan Galbraith, Ulster University, Ireland Informationen zum Autor Sampsa Hyysalo is an Associate Professor in co-design at the Aalto School of, Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics, Finland. Torben Elgaard Jensen is a Professor in Techno-Anthropology and Science & Technology Studies at Aalborg University-Copenhagen, Denmark. N elly Oudshoorn is a Professor Emeritus of Technology Dynamics and Health Care at the University of Twente, the Netherlands. Klappentext The New Production of Users traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. Zusammenfassung The New Production of Users traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. Inhaltsverzeichnis 1. Introduction to the New Production of Users Sampsa Hyysalo, Torben Elgaard Jensen and Nelly Oudshoorn Part 1: Rethinking and Extending Theoretical Approaches to the Production of Users in Innovation 2. Protecting the Right to Innovate: Our Innovation ‘Wetlands’ Andrew W. Torrance and Eric von Hippel 3. User Representation: A Journey Towards Conceptual Maturation Sampsa Hyysalo and Mikael Johnson 4. How User Assemblage Matters: Constructing Learning-by-Using in the Case of Wind Turbine Technology in Denmark 1973–1990. Kristian H. Nielsen Part 2: User-producer Engagements between Democratized Technology and Industrial Strategizing 5. Making Work Visible Lucy Suchman 6. Making Sense of User Involvement: Hopes, Fears and Pragmatics Torben Elgaard Jensen and Morten Krogh Petersen 7. Generification as a Strategy: How Software Producers Configure Products, Manage User Communities and Segment Markets Neil Pollock, Robin Williams and Luciana D’Adderio Part 3: Innovation Practices and User Communities 8. Innovation in Civil Society: The Socio-material Dynamics of a Community Innovation Stefan Verhaegh, Ellen van Oost, and Nelly Oudshoorn 9. User Communities as Multi-functional Spaces: Innovation, Collective Voice, Demand Articulation, Peer Informing and Professional Identity (and more) Hajar Mozaffar Part 4: Unwanted Innovation and Non-Users 10. "We Walk Straight Past the Screens": The Power of Non-users of a Hospital Information System Line Melby and Pieter Toussaint 11. Users, Non-users and "Resistance" to Pharmaceuticals Kate Weiner and Catherine Will 12. DIY Research in the Psychonaut Subculture: A Case of Unwanted User Innovation Johan Söderberg Afterword Trevor Pinch ...
