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"The popular business press is replete with feature stories describing ethical meltdowns and how those corporate misdeeds have eroded the public trust of business leaders and their organizations. As most of us learned at our parents' knees, trust and reputation are built over many years and take but an instant to be destroyed. So here we stand at a crossroads. Is it going to be business as usual for business? Or are businesspeople going to commit to regaining the trust of our peers, our families, and our fellow citizens? In response to this crisis of trust, universities across the country have designed new courses that incorporate leadership, communication skills, the basics of human resources management, and ethics. That's why we wrote this book; we want to make the study of ethics relevant to real-life work situations. We want to help businesspeople regain the trust that's been squandered in the last few years. This book is different from other business ethics texts in several key ways. First, it was written by an unusual team. Linda Treviäno is Distinguished Professor of Organizational Behavior and Ethics in the Management and Organization Department of the Smeal College of Business at the Pennsylvania State University. Her prolific research on the management of ethical conduct in organizations is published in the field's best journals and is internationally known and referenced. She has more than 30 years of experience in teaching students and executives in university and nonuniversity settings, and she also has experience as a corporate consultant and speaker on ethics and management issues. Kate Nelson is a full-time faculty member at the Fox School of Business at Temple University in Philadelphia, where she teaches management, business ethics, and human resources to undergraduates. Before joining Temple's faculty, Kate worked for more than 30 years in strategic organizational communication and human resources at a variety of companies including Citicorp, Merrill Lynch, and Mercer HR Consulting. She also has worked as a consultant specializing in ethics and strategic employee communications and has designed ethics programs for numerous organizations. We think that bringing together this diverse mix of theory and practice makes the book unique."--
List of contents
Preface iii
Acknowledgments v
Section I Introduction 1 Introducing Straight Talk about Managing Business Ethics: Where We're Going and Why 2
Section II Ethics and the Individual 2 Deciding What's Right: A Prescriptive Approach 26
3 Deciding What's Right: A Psychological Approach 51
4 Addressing Individuals' Common Ethical Problems 82
Section III Managing Ethics in the Organization 5 Ethics as Organizational Culture 116
6 Managing Ethics and Legal Compliance 163
7 Managing for Ethical Conduct 195
8 Ethical Problems of Managers 224
Section IV Organizational Ethics and Social Responsibility 9 Corporate Social Responsibility 250
10 Ethical Problems of Organizations 283
11 Managing for Ethics and Social Responsibility in a Global
Environment 314
Index I-1
