Preventing Workplace Bullying - An Evidence-Based Guide for Managers and Employees

Informationen zum Autor Carlo Caponecchia is a lecturer at the University of New South Wales, Australia. He is an expert in psychological hazards at work, and has conducted research and consultancy projects on bullying with several organizations. Anne Wyatt has over 30 years of experience as an academic, expert advisor, consultant, trainer and speaker in the occupational health and safety and management fields. Klappentext Workplace bullying can damage both staff and the organisation they work for. This practical guide explains how to identify bullying and deal with it effectively, or better still, prevent it. Zusammenfassung Workplace bullying can damage both staff and the organisation they work for. This practical guide explains how to identify bullying and deal with it effectively, or better still, prevent it. Inhaltsverzeichnis Part I: What is Workplace Bullying? What is Not Workplace Bullying? How Common is Bullying, and What Does it Cost? Case Study: Evan 1. Who is Involved and Why Does it Happen? Part II: Rights and Responsibilities. Case Study: Evan 2. The Legal Context. Part III: Taking Action. Case Study: Evan 3. What Can the Organisation Do: Planning and Implementing Controls. What Can the Organisation Do: Designing and Implementing Complaints Procedures. Case Study: Evan 4. Taking Action: The Target's Perspective. Part IV: Moving Beyond Workplace Bullying. Case Study: Evan 5. Moving Beyond Workplace Bullying. Resources. Appendices.

Product details

• Authors: Carlo (University of New South Wales Caponecchia, Caponecchia Carlo, Anne (University of New South Wales Wyatt, Wyatt Anne
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 21.03.2011
• EAN: 9780415668804
• ISBN: 978-0-415-66880-4
• No. of pages: 168
• Subjects: Humanities, art, music > Psychology > Applied psychology; PSYCHOLOGY / Industrial & Organizational Psychology, Occupational and industrial psychology, Occupational & industrial psychology, Personnel & human resources management, Personnel and human resources management