Introduction to Quality Management - Fundamentals and concepts

This workbook deals with the main concepts of quality management. It summarises its foundations, techniques and tools used in process development, analysing its main objectives with a view to certification. It also addresses relevant questions about management excellence models, quality awards, ISO quality management system standards and auditing. It explains the concepts of reliability, sampling and statistical techniques. Happy reading.

About the author

Ha conseguito un dottorato di ricerca e un master presso il programma post-laurea in Ingegneria della produzione dell'Università federale di Itajubá, un diploma post-laurea in: amministrazione ospedaliera presso la rete di facoltà di São Camilo (2014), amministrazione pubblica presso il SENAC - Collegio di Minas (2010), un MBA in gestione aziendale (2007) e una laurea in economia aziendale.

Product details

• Authors: João Éderson Corrêa
• Publisher: Our Knowledge Publishing
• Languages: English
• Product format: Paperback / Softback
• Released: 19.11.2023
• EAN: 9786206850366
• ISBN: 9786206850366
• No. of pages: 52
• Subject: Social sciences, law, business > Business > Management