Be My Guest. English for the Hotel Industry: Be My Guest Student Book

Klappentext This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. Zusammenfassung This fifteen-unit course deals with the many situations in which hotel employees meet guests! including reception! restaurant and bar work! answering the phone! giving directions! dealing with guests' problems! writing short e-mails and letters! suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

Product details

• Authors: Francis O'Hara
• Publisher: Cambridge University Press ELT
• Languages: English
• Product format: Paperback / Softback
• Released: 20.11.2002
• EAN: 9780521776899
• ISBN: 978-0-521-77689-9
• No. of pages: 112
• Dimensions: 220 mm x 270 mm x 6 mm
• Set: Be My Guest. English for the Hotel Industry
• Subjects: Education and learning > Readings/interpretations/reading notes > English; Social sciences, law, business > Business > Individual industrial sectors, branches; Englisch : Fachsprache, Hotel, Hotellerie : Fachsprache