Fr. 48.90

Make Them Smile - Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth

English · Hardback

Shipping usually within 3 to 5 weeks

Description

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From the Founder and CEO of Deca Dental Group, learn to scale your organization to grow your impact and create sustainable wealth. Highly specialized service providers--such as doctors, lawyers, dentists, physical therapists, and consultants--are often limited in their growth and earning potential by their notoriously difficult-to-scale industries. As a dental student at Tufts University just four years after leaving Zimbabwe for America, Dr. Sulman Ahmed was already looking ahead to an alternative future to private practice, determined to help as many people as possible, innovate within a stagnant industry by putting the customer experience first, and maximize his earning potential.; In For hardworking and dedicated professional service providers,

About the author










Dr. Sulman Ahmed is the Founder, Chairman, and CEO of DECA Dental Group, the holding company for the consumer-facing brand Ideal Dental. He is the influential leader shaping and motivating DECA Dental’s growth, strategy, and culture. In 2008, Dr. Ahmed opened his first dental office with a vow to establish a truly patient-centered model. Today, the rapidly growing brand represents approximately 200 locations in nine states, serving around 3,000 guests per day.

In his personal career, Dr. Ahmed has achieved many honors and awards, including receiving The University of Texas at Dallas Distinguished Alumni Award (2024). He has also been named the EY Entrepreneur of the Year (2017), one of Glassdoor’s Top CEOs (2021) with a 98% approval rating, and one of Dallas Business Journal’s Most Admired CEOs (2023). He is also an in-demand speaker for national leadership, entrepreneurial, and motivational conferences.

Dr. Ahmed earned his Doctor of Dental Medicine degree from the Tufts University School of Dental Medicine and serves on their Board of Advisors. He is also President of the Association of Dental Support Organizations (ADSO), the premier association for businesses in the dental industry.

Product details

Authors Sulman Ahmed
Publisher Benbella Books
 
Languages English
Product format Hardback
Released 07.05.2024
 
EAN 9781637745793
ISBN 978-1-63774-579-3
No. of pages 240
Dimensions 162 mm x 236 mm x 19 mm
Subjects Natural sciences, medicine, IT, technology > Medicine > Dentistry

BUSINESS & ECONOMICS / Entrepreneurship, BUSINESS & ECONOMICS / Leadership, Entrepreneurship, BUSINESS & ECONOMICS / Customer Relations, Management: leadership & motivation, Management: leadership and motivation, Customer services, Entrepreneurship / Start-ups

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