Workforce 4.0 - How AI, the Home Office, and the Gig Economy Are Disrupting the Status Quo

Discover the Future of Work
Remote work, smaller office spaces, and AI tools at the hands of nearly every employee - welcome to today's shifting environment and all the potential it brings. Thanks to advances in technology, including digital connections that empower workers to take on remote jobs and log in from anywhere, the way we carry out jobs and complete projects is changing in a significant way. With these trends come expectations from employees related to hybrid schedules, which must be recognized and managed well for successful outcomes. The same is true for assisted work: AI is going mainstream, and this movement opens the doors of opportunity for both companies and team members. The key, of course, is to embrace the technology - rather than run away from it or ignore it.
Rather than taking away jobs from workers, automation and machine learning provide ample ways for employees to uplevel and specialize. As AI takes over repetitive and mundane tasks, workers have the chance to reduce burnout and instead improve their wellbeing and quality of life. By making use of the technology, employees can better serve customers and focus on niches, thereby becoming experts in specific areas that interest them. For companies that are ready to reimagine the way we live and work, the future with AI is indeed bright.

List of contents

Introduction
Chapter 1: Get Ready for a Great Ride
Chapter 2: New Platforms: A Look at Hybrid and Remote Work
Chapter 3: Value-Aligned Sourcing around the World
Chapter 4: Back to the Office? No Thanks!
Chapter 5: AI and Assisted Work: Secrets to Better Customer Experiences
Chapter 6: AI and the Spy Game: Understanding Ethical Supervision
Chapter 7: Everyday AI: The Great Replacement Debate
Chapter 8: The Risks of Unsupervised AI
Chapter 9: The Future of Work in Retail and Commerce
Conclusion

About the author

GERARD SZATVANYI is the founder and president of OSF Digital, a leading global commerce solutions and digital transformation company. Throughout his career as an entrepreneur and visionary, he has been a thought leader for the intersections of life and work, laying out trends and upcoming shifts in the tech industry. Szatvanyi is also the president and chief technologist at eSkill, the market leader in pre-employment testing which offers standard and customized hiring assessments. His first book, The Great Digital Transformation, guides readers through the steps to take to reimagine the way they interact with customers to enhance experiences, which can ultimately enable companies to improve their profit margins. Based in Hong Kong, Szatvanyi regularly travels the globe and shares his knowledge with up-and-coming entrepreneurs.

Summary

What’s coming next for today’s workforce, and the companies behind them? For those eager and willing to adapt, the possibilities are nearly endless, according to author Gerard Szatvanyi. Recent advances in technology have led to new trends, and this global transformation holds tremendous potential. Nearly every industry will be impacted, and organizations that set the right vision could benefit from breaking into new markets and pioneering the creation of specialized niches. Organizations have the chance to make the most of AI solutions to equip team members and uplevel their skills. Along the way, they’ll need to think through the purpose of the office. It will also become increasingly important to follow smart protocols when hiring virtually and to take care as they operate in new regions to make sure these places align with their values.
As AI moves into the lives of everyday workers, companies can be assured that the human touch will still be essential. Even as machine learning and automation reduce the need for intense labor, team members will be tasked with higher level responsibilities, including the job of supervising AI and making final decisions. Firms can expect to see benefits ranging from increased productivity, higher rates of worker satisfaction, improved efficiencies, and the potential to produce new revenue streams from specialized products and services.
With more than 20 years of experience in the tech industry, Szatvanyi has long been fascinated with digital solutions and their impact. Moreover, he’s a champion for bringing in the human connection, recognizing that the best implementations occur when executives first peel back the perceived restrictions and ask, “What if” questions. Having an open mind and a willingness to think differently could help organizations reduce the risk of getting disrupted and instead, increase their chances to gain — and hold — a strong position in their respective industries.
As founder of OSF Digital, a global IT services company, Szatvanyi has worked with clients and brands around the world, consulting and directing digital initiatives to equip organizations with the tools they need to reach consumer expectations and demand. He has provided insight on upcoming trends and shares that today’s technology tools will welcome in a landscape that is unlike any other period in history. Through it all, Szatvanyi shares tips to manage today’s workforce and get ready for the great ride of tomorrow.

Product details

• Authors: Gerard Szatvanyi
• Publisher: Ingram Publishers Services
• Languages: English
• Product format: Hardback
• Released: 03.10.2023
• EAN: 9798887502007
• ISBN: 979-8-88750-200-7
• No. of pages: 168
• Subjects: Social sciences, law, business > Business > Individual industrial sectors, branches; Information technology industries, COMPUTERS / Artificial Intelligence / General, BUSINESS & ECONOMICS / Labor / General