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When I first became interested in tourism, I was still in the first year of secondary school. At the time, I decided to take the entrance exam to a college, which I was successful at, but because I hadn't finished school yet, I ended up not enrolling at the college. Some time later, when the Tourism programme was created at the Federal University of Sergipe, I decided to take the entrance exam once again and was successful. During my time at university, I was able to experience unforgettable moments of great learning, achievements, fun and experiences that contributed to my development not only as a professional but also as a human being. In this book, I'll tell you a little about the process of working in the events sector within a hotel, and how it relates to the client, whom I'll treat as a consumer.
About the author
Ich habe meinen Bachelor-Abschluss in Tourismus an der Bundesuniversität von Sergipe (2011) gemacht, in der ersten Klasse des Kurses. Ich begann mein Praktikum im Radisson Hotel Aracaju und hatte die Möglichkeit, in der Veranstaltungsabteilung zu arbeiten. Später spezialisierte ich mich auf öffentliches Management am Signorelli International College (2015) und heute arbeite ich an der UFS.
