Armstrong''s Essential Skills for People Professionals - A Complete Guide for Hr Practitioners

A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author. Armstrong's Essential Skills for People Professionals is an essential resource for all current and aspiring HR practitioners. There is complete coverage of the fundamental skills needed including those for interviewing, selection, managing performance and reward, Learning and Development (L&D) and employee engagement. This book also covers techniques for handling people problems, navigating challenging conversations and managing conflict. In addition, there is also coverage of strategic people management capabilities such as managing equity, diversity and inclusion (EDI), effective data analysis and supporting and communicating organizational change. There is expert content on competencies needed to deal with business issues as an HR professional including how to contribute to the organization's ESG (environmental, social and governance) rating. The final part of the book covers essential personal skills needed for success including problem-solving, decision-making, critical thinking, influencing and negotiation. Comprehensive yet accessible, this book will give you the skills and confidence you need to be an outstanding people professional.

List of contents

Chapter - 00: Introduction: the nature of skill Section - ONE: PEOPLE MANAGEMENT SKILLS: THE FRAMEWORK Chapter - 01: The role of people management; Chapter - 02: The skills of people management professionals; Section - TWO: PEOPLE MANAGEMENT PROCESS SKILLS Chapter - 03: Strategic people management skills; Chapter - 04: Business partnering skills; Chapter - 05: Organization development skills; Chapter - 06: Change management skills; Chapter - 07: Skills analysis; Chapter - 08: Selection interviewing skills; Chapter - 09: Learning and development skills; Chapter - 10: Reward management skills; Section - THREE: ANALYTICAL, TECHNICAL AND RESEARCH SKILLS Chapter - 11: Analytical and diagnostic skills; Chapter - 12: Critical thinking skills; Chapter - 13: Evidence-based people management skills; Chapter - 14: People analytics skills; Chapter - 15: Problem-solving skills; Chapter - 16: Decision-making skills; Chapter - 17: Systems thinking skills; Chapter - 18: Digital skills; Chapter - 19: Statistical skills; Chapter - 20: Research sklls; Section - FOUR: PERSONAL SKILLS Chapter - 21: Communicating skills; Chapter - 22: Report-writing skills; Chapter - 23: Speaking skills; Chapter - 24: Listening skills; Chapter - 25: Influencing skills; Chapter - 26: Negotiating skills; Chapter - 27: Leadership skills; Chapter - 28: Consulting skills; Section - FIVE: PEOPLE SKILLS Chapter - 29: Handling people problems; Chapter - 30: Handling challenging conversations; Chapter - 31: Political skills; Chapter - 32: Managing conflict Section - SIX: BUSINESS SKILLS Chapter - 33: Understanding the business; Chapter - 34: Enhancing performance skills; Chapter - 35: Administrative skills; Chapter - 36: Project management skills

About the author

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages.

Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), a managing partner of E-Reward and an independent management consultant. Prior to this he was an HR director of a publishing company. He is based in London, UK.

Summary

A complete guide to the skills needed for a successful career as a people professional.

Product details

• Authors: Michael Armstrong, Armstrong Michael
• Publisher: Kogan Page
• Languages: English
• Product format: Hardback
• Released: 28.05.2024
• EAN: 9781398614772
• ISBN: 978-1-398-61477-2
• No. of pages: 264
• Subjects: Social sciences, law, business > Business > Miscellaneous; Personnel & human resources management, Personnel and human resources management