The Handbook of Conflict Resolution - Theory and Practice - 3rd Edition

Praise for The Handbook of Conflict Resolution
 
"This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf."
--Leymah Gbowee, Nobel Peace Prize Laureate
 
"The Handbook of Conflict Resolution offers an astonishing array of insightful articles on theory and practice by leading scholars and practitioners. Students, professors, and professionals alike can learn a great deal from studying this Handbook."
--William Ury, Director, Global Negotiation Project, Harvard University; coauthor, Getting to Yes and author, The Third Side
 
"Morton Deutsch, Peter Coleman, and Eric Marcus put together a handbook that will be helpful to many. I hope the book will reach well beyond North America to contribute to the growing worldwide interest in the constructive resolution of conflict. This book offers instructive ways to make this commitment a reality."
--George J. Mitchell, Former majority leader of the United States Senate; former chairman of the Peace Negotiations in Northern Ireland and the International Fact-Finding Committee on Violence in the Middle East; chairman of the board, Walt Disney Company; senior fellow at the School of International and Public Affairs, Columbia University
 
"Let's be honest. This book is just too big to carry around in your hand. But that's because it is loaded with the most critical essays linking the theory and practice of conflict resolution. The Handbook of Conflict Resolution is heavy on content and should be a well-referenced resource on the desk of every mediator--as it is on mine."
--Johnston Barkat, Assistant Secretary-General, Ombudsman and Mediation Services, United Nations

List of contents

Preface xi
 
Introduction xvii
Morton Deutsch
 
Part one: Interpersonal and Intergroup Processes 1
 
1 Cooperation, Competition, and Conflict 3
Morton Deutsch
 
2 Justice and Conflict 29
Morton Deutsch
 
*3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56
Michelle Fine, Alexis Halkovic
 
4 Constructive Controversy: The Value of Intellectual Opposition 76
David W. Johnson, Roger T. Johnson, Dean Tjosvold
 
5 Trust, Trust Development, and Trust Repair 104
Roy J. Lewicki, Edward C. Tomlinson
 
6 Power and Conflict 137
Peter T. Coleman
 
7 Communication and Conflict 168
Robert M. Krauss, Ezequiel Morsella
 
8 Language, Peace, and Conflict Resolution 182
Francisco Gomes de Matos
 
9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203
Eben A. Weitzman, Patricia Flynn Weitzman
 
10 Intergroup Conflict 230
Ronald J. Fisher
 
Part two: Intrapsychic and Intragroup Processes 253
 
11 Judgmental Biases in Conflict Resolution and How to Overcome Them 255
Leigh L. Thompson, Brian J. Lucas
 
12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283
Evelin G. Lindner
 
13 Self-Regulation in the Service of Conflict Resolution 310
Walter Mischel, Aaron L. DeSmet, Ethan Kross
 
*14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331
Alex Mintz, Carly Wayne
 
Part three: Personal Differences 353
 
*15 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355
Mara Olekalns
 
16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384
Eran Halperin, James J. Gross, Carol S. Dweck
 
17 Personality and Conflict 400
Sandra V. Sandy, Susan K. Boardman, Morton Deutsch
 
18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430
Sandra V. Sandy
 
Part four: Creativity and Change 465
 
19 Creativity and Conflict Resolution: The Role of Point of View 467
Howard E. Gruber
 
20 Some Guidelines for Developing a Creative Approach to Conflict 478
Peter T. Coleman, Morton Deutsch
 
21 Creativity in the Outcomes of Conflict 490
Peter J. Carnevale
 
22 Change and Conflict: Motivation, Resistance, and Commitment 513
Eric C. Marcus
 
23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533
Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken
 
24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558
Victoria J. Marsick, Dorothy E. Weaver, Lyle Yorks
 
Part five: Culture and Conflict 579
 
*25 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581
Michelle LeBaron
 
*26 Indigenous Lessons for Conflict Resolution 604
Geneviève Souillac, Douglas P. Fry
 
*27 Multiculturalism and Conflict 623
Mekayla K. Castro, Peter T. Coleman
 
28 Cooperative and Competitive Conflict in China 654
Dean Tjosvold, Kwok Leung, David W. Johnson
 
Part six: Difficult Conflicts 679
 
29 Aggression and Violence: Causes and Correctives 681
Wen Liu, Susan Opotow
 
30 Intractable Conflict 708
Peter T. Coleman
 
*31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745
Eileen F. Babbitt
 
*32 Terrorism: Negotiating at the Edge of the Abyss 764
Guy Olivier Faure
 
Part seven: Models of Practice 793
 
*33 Negotiation 795
Roy J. Lewicki, Edward C. Tomlinson
 
34 The

About the author

Peter Coleman is Associate Professor of Psychology and Education at Teachers College, Associate Professor of Psychology at The Earth Institute at Columbia University, current Director of Int'l Center for Cooperation and Conflict Resolution at Teacher's College, Faculty Sponsor of the MS Program in Negotiation and Conflict Resolution in Dept of Continuing Ed at Columbia, and?an active mediator.
Morton Deutsch is the E.L. Thorndike Professor and director emeritus of the International Center for Cooperation and Conflict Resolution (ICCCR) at Columbia University. He is considered to be one of the leading pioneers in the study of intergroup relations and conflict resolution.
Eric Marcus is Founder and Principal of The Marcus Group, a consulting firm that specializes in enhancing organizational effectiveness and individual and group development, whose clients include: JPMorgan Chase, United Nations, Neighborhood Housing Services of NYC and Say Yes to Education. He also teaches in the Master's program in Negotiation & Conflict Resolution at Columbia University.

Summary

Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels interpersonal, intergroup, organizational, and international.

Product details

• Authors: P Coleman
• Assisted by: Peter T Coleman (Editor), Peter T. Coleman (Editor), Coleman Peter T. (Editor), Morton Deutsch (Editor), Deutsch Morton (Editor), Eric C. Marcus (Editor), Marcus Eric C. (Editor)
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 13.05.2014
• EAN: 9781118526866
• ISBN: 978-1-118-52686-6
• No. of pages: 1544
• Subjects: Natural sciences, medicine, IT, technology > Medicine; Non-fiction book > Politics, society, business > Politics; Mediation, Konfliktbewältigung, Law, Rechtswissenschaft, Business & management, Wirtschaft u. Management, Conflict Resolution & Mediation (Workplace Settings), Konfliktbewältigung am Arbeitsplatz, Negotiation & Conflict Resolution, Verhandlungen u. Konfliktlösung