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"Jori Pascal Kalkman discusses the complex dilemmas that emergency responders, soldiers, and humanitarians face during crisis response operations. Based on the latest research, this book offers readers a comprehensive overview of how crisis professionals organize and implement their operational activities amidst the chaos of crisis situations"--
List of contents
1. Dilemmas in frontline crisis response; 2. Leadership: command and control versus decentralization; 3. Sensemaking: creating clarity versus embracing uncertainty; 4. Acting: planned routines versus spontaneous improvisation; 5. Ethics: organizational norms versus individual convictions; 6. Emotions: involvement versus detachment; 7. Ties: cohesion versus contestation; 8. Structures: organizing versus disorganizing; 9. Coordination: integration versus fragmentation; 10. Civilians: inclusion versus exclusion; 11. Technology: early adoption versus skepticism; 12. Goals: restoring order versus social transformation; 13. Advancing research on frontline crisis response.
About the author
Jori P. Kalkman is Associate Professor in the Faculty of Military Sciences at the Netherlands Defence Academy and was a visiting researcher at the Swedish Defence University. His work focuses on frontline crisis operations and has been published in various management journals as well as in specialized emergency response, military, and humanitarian outlets.
Summary
Jori Pascal Kalkman discusses the complex dilemmas that emergency responders, soldiers, and humanitarians face during crisis response operations. Based on the latest research, this book offers readers a comprehensive overview of how crisis professionals organize and implement their operational activities amidst the chaos of crisis situations.
Foreword
Examines the complex dilemmas faced by emergency responders, soldiers, and humanitarians during crisis response operations.
