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This book covers a range of materials the author has written and presented for law firms as continuous professional development, since 2014. Covering a wide range of regulatory and compliance subjects, and the detail of the regulatory rules themselves, the texts and materials present the context and expectations of legal regulators in greater detail than available elsewhere. The author's direct experience as a regulatory decision maker provides the backdrop to the guidance provided about the application of the rules. Each section includes material used as CPD, along with activities for the reader to complete to embed their learning.
List of contents
Part 1 - Law Firm Structure and Management
Introduction
1. SRA Separate Business Rule: Client Care and Freelance Forms of Practice under the SRA Standards and Regulations
Annex A. Separate Business Rule Scenarios - Sample Answers
2. Everyday COLP and COFA
Annex A. COLP and COFA Template RAG/Balanced Scorecard Report
3. Conducting File Reviews – Regulation, Risk Management, and Meeting Standards
4. Strategic Planning in the Legal Services Market Boxes – Added Value Strategy
5. Anti-Money Laundering - How to Develop a Culture of Compliance for Law Firms
6. CLC Regulation and Compliance
PART 2 – RISK MANAGEMENT
Introduction
7. Risk Management
8. Law Firm Audits
Annex A. AML Audit - Risk Assessments
Annex B. AML Audit – Training
Annex C. AML Audit - Policies, Controls and Procedures
Annex D. AML Audit – Governance
Annex E. AML Audit – Reporting
Annex F. AML Audit Overview Management and AML - Balanced Scorecard
Annex G. Example Quality of Advice - Audit Form
Annex H. Example Audit - Customer Service and Satisfaction
9. AML in Scotland – Risk Factors and International Instructions for Law Firms
PART 3 – MANAGING DISCIPLINARY
Introduction
10. SRA Investigations
Annex A. Sample Answer
Annex B. Sample Allegation Answer
11. Always in Fashion: Timeless AML & Compliance for Small Firms and Sole Practitioners
Annex A. Conflict of Interest Wording
Annex B. Example Reconciliation Form
12. Law Firm Regulation 2020–2021: A Year in Review
13. Chapter 13: Individual Regulatory Responsibilities and Reporting
PART 4: MANAGING THE CODE OF CONDUCT AND GDPR
Introduction
14. Legal Ethics
15. Conflict of Interest
16. Vulnerable Client
17. Equality and Diversity
18. Confidentiality and the GDPR
19. Cybercrime
20. Mortgage Fraud and Anti Money Laundering
21. Managing Client Care and Complaints
PART 5: AT YOUR DESK – BEGINNING MANAGEMENT
22. At Your Desk – Beginning Management
Conclusion
APPENDIX A
Bibliography
About the author
Katie Jackson
Summary
Drawing on the author’s direct experience as a regulatory decision maker and her subsequent time teaching legal services professionals, The Law and Regulation of Solicitors: Management Skills brings together a broad range of materials based on research and presentations from continuous professional development for law firms.
Encompassing a wide range of regulatory and compliance subjects, the texts and materials present the context and expectations of legal regulators such as the SRA and CLC in an easily referenceable format.
Each section covers material on different management subjects intended to be used by senior and aspiring management in law firms. With reference to key legislation in the regulation of solicitors and other lawyers; example policies featured within the texts; and an extensive range of template internal AML audits; the book is an important reference guide for those running a law firm.
There is a wide range of learning activities in each section which readers can use within their law firm to develop staff understanding of ethics, regulation, and compliance in legal services; reflecting the range of knowledge that regulators expect law firms to be able to demonstrate.
The book references the primary regulatory system of the SRA, with specific examples of their supervisory practice, including how to respond to an SRA investigation. Those regulated by the CLC will find an authoritative chapter on the legislation underlying their regulation and supervision.
This is an essential manual for the necessary management skills required for legal professionals, management, COLPs and COFAs in law firms, as well as solicitors, barristers, licensed conveyancers and paralegals.
Foreword
A collection of training courses and resources written to develop understanding of ethics, regulation, and compliance in legal services.
