Boundless - A New Mindset for Unlimited Business Success

Transform your organization by making silos a thing of the past
 
In Boundless, two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective "Boundless" paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success.
 
Walking you through the blueprint for transformative, resilient business success, Boundless also offers:
* Strategies for mapping the Boundless principles to key technological advances, including digital platforms, blockchain, AI, robotics, cloud computing, and more
* Ways to achieve the operational, organizational, and technological shifts necessary to succeed in an entirely transformed world
* Tools for combatting the natural tendency of employees to accumulate and protect resources within company silos
 
An invaluable resource for managers, executives, directors, and other business leaders, Boundless will also earn a place in the libraries of founders, entrepreneurs, and consultants who seek to create an enduring competitive advantage for themselves or their clients.

List of contents

Preface xi
 
Our Journey to Boundless xii
 
Our Continued Journey Together xvi
 
Introduction Boundless: A New Mindset for Unlimited
 
Business Success 1
 
Change in n-Dimensions 7
 
The Boundless Model 10
 
Chapter 1 Silos Kill! The Limitations of "Acquire and Retain" 19
 
Silo Principles 23
 
Impact and Reach of Silos 27
 
Problems with the Silo Mindset 28
 
Silos at the Extreme 31
 
Chapter 2 The Anti-Silo: The Boundless Alternative 33
 
The Boundless Principles 35
 
The Boundless Model in Action: Case Studies 47
 
Chapter 3 Connection: Relationships | Ecosystems | Sensing 55
 
Types of Connections 57
 
Relationships 61
 
Business Ecosystems 68
 
The Power of Sense 76
 
Chapter 4 Distribution: Decentralizing Technologies | Remote = Local | Edges > Centers 81
 
COVID-19 and the Definition of Normal 83
 
Decentralizing Technologies 88
 
Remote = Local 90
 
Edges > Centers 94
 
Chapter 5 Integration: Aligned Purpose + Value/s | Orchestration + Choreography | Circularity 99
 
Alignment 101
 
Orchestration and Choreography 107
 
Circularity 115
 
Integration, Connection, and Alignment at Salesforce 120
 
Chapter 6 Autonomy: AI | Learning | Identity 125
 
Meanings of Autonomy 127
 
AI and Autonomy 133
 
Identity and Autonomy 136
 
Tomorrow's Symbiotic Autonomy 142
 
Chapter 7 Mobility: Flow | Mobile Technologies | Environments 143
 
Flow in Action 145
 
Mobile Technology 150
 
Flow at Work 152
 
Chapter 8 Continuity: Process Flow | Circulation | Mindset and Language 157
 
Process Flow 159
 
Living Systems and Circulation 171
 
The Language of Continuity 175
 
Chapter 9 Shared Success: Experiences | Technologies | Business Models 177
 
Boundless Experiences 182
 
Boundless Technologies 183
 
Boundless Business Models 184
 
Chapter 10 Becoming Boundless: Mindset | Operating Model | Relationships 191
 
Leadership Mindset 194
 
Metaphors and Language 197
 
The Boundless Operating Model 199
 
Relationship Strategy 206
 
Becoming Boundless 209
 
In Conclusion 215
 
Acknowledgments 217
 
About the Authors 219
 
References 221
 
Index 231

About the author

HENRY KING leads a firm-wide Salesforce initiative to define the model for current and future success. He has over 15 years' experience working in the innovation and design thinking space, working with firms like Deloitte Digital, Accenture, and Skidmore, Owings & Merrill.

VALA AFSHAR is an award-winning inventor, author, podcaster, columnist, and speaker in the fields of digital business transformation, leadership, digital marketing, customer service, and new emerging technologies. He is the Chief Digital Evangelist at Salesforce.

Summary

Transform your organization by making silos a thing of the past

In Boundless, two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective "Boundless" paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success.

Walking you through the blueprint for transformative, resilient business success, Boundless also offers:
* Strategies for mapping the Boundless principles to key technological advances, including digital platforms, blockchain, AI, robotics, cloud computing, and more
* Ways to achieve the operational, organizational, and technological shifts necessary to succeed in an entirely transformed world
* Tools for combatting the natural tendency of employees to accumulate and protect resources within company silos

An invaluable resource for managers, executives, directors, and other business leaders, Boundless will also earn a place in the libraries of founders, entrepreneurs, and consultants who seek to create an enduring competitive advantage for themselves or their clients.

Product details

• Authors: Afshar, Vala Afshar, Vala King Afshar, Henry King, Henry Afshar King, King Henry
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 01.12.2023
• EAN: 9781394171798
• ISBN: 978-1-394-17179-8
• No. of pages: 272
• Subjects: Social sciences, law, business > Business > General, dictionaries; Erfolg, Strategisches Management, Business & management, Strategic management, Organizational theory and behaviour, Wirtschaft u. Management