Work climate and its relationship with resistance to change - Case: a customs company located in the metropolitan area of Guadalajara

In micro, small and medium-sized companies, work climate measurement is not usually carried out, either because they are unaware of the importance of human capital for the company or because they simply do not have the necessary resources (Porret 2014).Currently, approximately 80% of the total problems faced by companies are related to human capital (Jiménez, 2004).Meeting the expectations of workers helps to encourage permanence by promoting a humanistic aspect and an adequate work environment, which seeks to generate a change in the organization from the inside oriented to modify behaviors in order to achieve the fulfillment of the objectives, and that the necessary changes are generated more effectively (Rodriguez and Marquez, 1988).

About the author

Susana Ramos, Licenciada em Turismo com 10 anos de experiência na indústria aeronáutica e subsequente especialização após completar um Mestrado em Administração de Empresas.

Product details

• Authors: Ulises De la Cruz, Susana Ramos
• Publisher: Our Knowledge Publishing
• Languages: English
• Product format: Paperback / Softback
• Released: 16.11.2022
• EAN: 9786205363195
• ISBN: 9786205363195
• No. of pages: 168
• Subject: Social sciences, law, business > Business > Business administration