Targeting Commitment - Interagency Performance in New Zealand

This book explores how and why the New Zealand government made progress and how the program was able to create and sustain the commitment of public servants and unleash the creativity of public entrepreneurs.
The authors combine case studies based on the experience of people involved in the change, together with public management research. They explain how ambitious targets and public accountability were used as levers to overcome the bureaucratic barriers that impeded public service delivery, and how data, evidence, and innovation were used to change practice. New Zealand experimented, failed, succeeded, and learned from the experience over five years. This New Zealand experience demonstrates that interagency performance targets are a potentially powerful tool for fostering better public services and thus improving social outcomes.

About the author

By Rodney Scott and Ross Boyd

Product details

• Authors: Ross Boyd, Rodney Scott, Rodney Boyd Scott
• Publisher: Rowman and Littlefield
• Languages: English
• Product format: Paperback / Softback
• Released: 08.03.2022
• EAN: 9780815739180
• ISBN: 978-0-8157-3918-0
• No. of pages: 310
• Series: Brookings / Ash Center Series, "Innovative Governance in the 21st Century"
• Subjects: Social sciences, law, business > Political science > Political science and political education; POLITICAL SCIENCE / Public Policy / Social Policy, Society & culture: general, POLITICAL SCIENCE / Public Affairs & Administration, Social welfare & social services, Public Administration, Central / national / federal government policies, Central government policies