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Informationen zum Autor HANS J. THAMHAIN, PHD, is Professor of Management and Director of the Technology and Project Management Programs at Bentley College in Waltham, Massachusetts. His industrial experience includes twenty years in high-technology management positions at GTE/Verizon, General Electric, Westinghouse, and ITT. Well known for his research on project team leadership, he is the author of more than seventy research papers and five professional reference books on project and technology management. In 2000, he received the IEEE Engineering Management Society's Engineering Manager of the Year Award. Klappentext AN UPDATED REVISION OF THE BESTSELLING LEADERSHIP BOOK FOR ENGINEERING AND TECHNOLOGY MANAGERS Knowledge of modern technology management concepts and best practices provides the foundation for effective job performance in technology-driven business environments. Management of Technology discusses cutting-edge management concepts, tools, and techniques that effectively work in today's technology-intensive organizations. New management tools and techniques play an increasingly important role in every organization for creating quality products, services, and content faster, cheaper, and at a higher quality. Technology crosses virtually all levels and all disciplines of an enterprise. Therefore, the principles of managing technology are relevant not only to people in the traditional engineering-scientific community, but also apply to any organization and business that must effectively deal with the application, integration, and transfer of technology. Financial institutions, government agencies, architectural firms, and healthcare providers are just a few examples of the vast array of organizations that must function effectively in technology-based environments, and therefore be able to manage technology. Specifically, this book features: Methods for assessing the effectiveness and performance of the organization and its management processes Insight into the functioning of contemporary work processes, such as concurrent engineering, design-build, integrated product development, and phase-gate processes Special tools and techniques for effectively managing technology-based projects, including dealing with organizational interfaces from R&D to markets Discussion of real-world field studies, cases, and best practices Emphasis on people issues, such as leadership, teamwork, communications, and commitment, throughout the book Management of Technology is a complete reference book, invaluable for managers and professionals in technology-intensive business environments. Zusammenfassung Managing in Engineering and Technology-Intensive Organizations sets forth the guiding principles of modern management in technology-intensive organizations, providing the latest, most effective concepts, tools, and techniques, with focus on integrating processes, systems, management tools, and people. Inhaltsverzeichnis Preface xi 1 Challenges of Managing in High-Technology 1 1.1 Managing in Today's High-Tech Business Environment 2 1.2 MoT Scope and Focus 3 1.3 Developing a Formal Definition 5 1.4 The Special Role of Engineering Management 7 1.5 Global Dimensions 8 1.6 Impact of Internet and e-Commerce 10 1.7 Technology and Society 11 1.8 Future Trends 12 1.9 Summary of Key Points and Conclusions 13 1.10 Critical Thinking: Questions for Discussion 14 1.11 References and Additional Readings 14 2 Managing in an e-Business World 16 2.1 A Changing Environment 18 2.2 The Unique Nature of Managing Technology-Based Businesses 19 2.3 History of Managing Technology 25 2.4 Forces That Drive Technology Companies Today 27 2.5 Measuring Technology Content and Intensity 30 2.6 Case Study: Reprogramming Amazon 32 2.7 ...
List of contents
Preface
Chapter 1. Challenges of Managing in High-Technology
Chapter 2. Managing in an e-Business World
Chapter 3. Organizing the High-Technology Enterprise
Chapter 4. Concurrent Engineering and Integrated Product Development
Chapter 5. Managing People and Organizations
Chapter 6. Managing Technology-Based Projects
Chapter 7. Measuring and Controlling the Work
Chapter 8. Project Evaluation and Selection
Chapter 9. Leading Technology Teams
Chapter 10. Managing R&D and Innovation
Chapter 11. Managing Environmental Quality
Chapter 12. Managing Risks in High Technology
Chapter 13. Developing New Business
Chapter 14. Consulting in Technology Management
Appendix 1: Policy and Procedure Examples for Management of Technology
Appendix 2: Professional Societies in Science, Engineering, and Technology Management
Appendix 3: Professional Journals in Engineering and Technology Management
Appendix 4: Professional Conferences in Engineering and Technology Management
Appendix 5: Centers of Technology Management and Other Resources
Index
