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Fully revised and updated to consider recent developments in the industry, the sixth edition of Managing Airports: An International Perspective provides comprehensive and cutting-edge insight into the processes behind running a successful airport.
List of contents
1 Introduction; 2 The structure of the airport industry; 3 Airport economics 4 The airport-airline relationship; 5 Airport operations; 6 Airport service quality and the passenger experience; 7 Provision of commercial facilities; 8 Airport competition and the role of marketing; 9 The economic and social impact of airports ; 10 The environmental impact of airports ; 11 Future prospects
About the author
Anne Graham is Professor of Air Transport and Tourism Management at the University of Westminster in London, UK. One of her key areas of expertise and knowledge is airport management, economics, regulation and marketing, and she has 40 years' experience of teaching, research and consultancy on these topics. She has published widely, with recent books including
Airport Marketing (Second Edition), Air Transport: A Tourism Perspective,
The Routledge Companion to Air Transport Management,
Airport Finance and Investment in the Global Economy and
Aviation Economics. She is also a co-editor of three linked books published by Routledge in 2021 related to air transport and regional development.
She is a former editor-in-chief of the
Journal of Air Transport Management.
Summary
Fully revised and updated to consider recent developments in the industry, the sixth edition of Managing Airports: An International Perspective provides comprehensive and cutting-edge insight into the processes behind running a successful airport.
