Service Innovation: Organizational Responses to Technological - Opportunities and Market Imperative

Klappentext Readership: Graduate students and researchers in management programs: managers. Zusammenfassung This collection brings together academic research and management practice on innovation in services! and identifies a range of successful organizational responses to current technological opportunities and market imperatives. Inhaltsverzeichnis Conceptual and Analytical Frameworks for Service Innovation: - Services and the Knowledge-Based Economy (I Miles) - Service Innovation: Aiming to Win (T Clayton) - Sector and National Studies of Innovation in Services: - Innovation in Healthcare Delivery (D J Bower) - Product Development in Financial Services: Picking the Right Leader for Success (E Chortatsiani) - Applying Innovation Management Good Practice to Services: - A Composite Framework of Product Development and Delivery Effectiveness in Services (F M Hull & J Tidd) - Product Development in Service Enterprises: Case Studies of Good Practice (F M Hull) - and other articles

Product details

• Authors: Joe (Spru Tidd, Joe Hull Tidd
• Assisted by: Frank M. Hull (Editor), Frank Montgomery Hull (Editor), Frank Montgomery (Fordham Univ Hull (Editor), Joe Tidd (Editor), Joe (Spru Tidd (Editor)
• Publisher: Imperial College Press
• Languages: English
• Product format: Hardback
• Released: 25.09.2003
• EAN: 9781860943676
• ISBN: 978-1-86094-367-6
• No. of pages: 452
• Series: Series on Technology Management; Series on Technology Managemen; Series on Technology Management; Technology Management
• Subject: Social sciences, law, business > Business > Management