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It is important that organizations develop a posture towards knowledge and highlight in their principles, philosophy, employee profiles, infrastructure, and organizational structure, ways to maximize the process of creating, acquiring, storing, processing, and mainly, disseminating and using this knowledge. This can only be achieved through effective Knowledge Management. As such, this book explores what companies have been doing to extract and utilize the unrealized potential of their intangible assets. It addresses how organizations are creating, sharing, and disseminating knowledge in order to innovate and remain competitive. Knowledge, learning, intellectual capital, competencies, innovation, and competitive intelligence are explored as sustainable tools for competitiveness in the post-industrial era.
About the author
Les organisateurs du livre sont les professeurs Dr Marcelo Macedo de l'UFSC et Dr Paula Regina Zarelli de l'UTFPR. Les auteurs sont : Ana Claudia Tomio, Cleide Abe Palmieri, Rogério César Palmieri et Vanessa Kume.
