Fr. 95.00

Human Resource Management for Hospitality, Tourism and Events

English · Paperback / Softback

Will be released 01.01.2012

Description

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"Human Resources Management for the Hospitality and Tourism Industries takes an integrated look at human resource management (HRM) policies and. practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, it contextualizes it to the tourism and hospitality industries by looking at the specific employment practices within them, for example hotels, restaurants, travel services, visitor attractions, airlines;and many more."--Jacket.

List of contents

1. Human Resource Management and the Tourism and Hospitality Industry: An Introduction 2. International Human Resource Management 3. Organizational Culture 4. Labour Markets 5. Recruitment and Selection 6. Equal Opportunities and Managing Diversity 7. Human Resource Development 8. Performance Management and Appraisal 9. Reward Strategies in the Tourism and Hospitality Industry 10. Employee Relations, Involvement and Participation 11. Employee Wellbeing, Welfare, Health and Safety in the Workplace 12. Grievance and Disciplinary Procedures 13. Human Resource Management in the Events Industry

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