Class Acts - How Good Manners Create Good Relationships Good Relationships Create

Informationen zum Autor By Mary Mitchell Klappentext Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style. Zusammenfassung Here's the complete guide to handling sticky situations! embarrassing questions! rude encounters! and faux pas with grace and style. Inhaltsverzeichnis Part One: What is a Class Act; Part Two: Learn a Necessary Skill; Part Three: Communicating; Part Four: Life Skills (On and Off the Job); Part Five: Office Opportunities and Minefields; Part Six: Food and Drink; Part Seven: The Class Act is a Gracious Host; Part Eight: The Circle of Life; Part Nine: Difficult Conversations and Faux Pas Rescues; Part Ten: Doing the Right Thing; Index.

Product details

• Authors: Mary Mitchell, Mary Mitchell
• Publisher: Rowman and Littlefield
• Languages: English
• Product format: Paperback / Softback
• Released: 04.07.2005
• EAN: 9781590770801
• ISBN: 978-1-59077-080-1
• No. of pages: 308
• Subject: Social sciences, law, business > Business > Advertising, marketing