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Both chapters presented in this book, using the method of a systematic review of the literature, look for the role that emotional intelligence plays, in order for employees to be more productive and efficient in their work. All the articles - researches included in the book showed that through the emotional interaction of the employees with each other, but also with their superiors, they manage to become more efficient since they feel a climate of pleasure and rejuvenation. This type of satisfaction depends on gender, age, years of experience, and level of vocational training. Of course, in order to achieve this, it is necessary to have a leading model, which will aim not only at the profit and financial growth of the company, but at the same time will take care of the prevailing climate in the company, in order to ensure the best employee service and support to keep them productive. Besides, the main goal of any company is to become more competitive and to be able to increase its revenue and for this reason, the leaders should exercise the appropriate influence on the employees and motivate them in order to be interested in the company.
About the author
¿ikolaos Pavlidis è un funzionario fiscale presso il Ministero greco dell'Economia. Ha una laurea con lode e un master in investimenti finanziari. È uno studente di dottorato all'Università di St. Kliment Ohridski. Inoltre, è stato presidente dei centri di servizio per i cittadini ("KEP").
