Introduction to Information Systems, International Adaptation - Adaptatio

Klappentext Introduction to Information Systems, 9th Edition delivers an essential resource for undergraduate business majors seeking ways to harness information technology systems to succeed in their current or future jobs. The book assists readers in developing a foundational understanding of information systems and technology and apply it to common business problems.   This International Adaptation covers applications of the latest technologies with the addition of new cases from Europe, Middle East, Africa, Australia, and Asia-Pacific countries. It focuses on global business environment for students to understand the norms of using technology while operating on online platforms for exploring new avenues in different geographical locations. The book includes real business scenarios of how latest technologies such as Big Data, Cloud Computing, Blockchain, and IoT are perceived and adopted across countries. New cases highlight key technology issues faced by organizations such as designing and implementing IT security policies, dealing with ethical dilemma of securing customer data, moving IT infrastructure to cloud, and identifying how AI can be  used to improve the efficiency of business operations. Inhaltsverzeichnis Preface v 1 Introduction to Information Systems 1 2 Organizational Strategy, Competitive Advantage, and Information Systems 34 3 Ethics and Privacy 70 4 Information Security 91 5 Data and Knowledge Management 124 6 Telecommunications and Networking 163 7 E-Business and E-Commerce 197 8 Wireless, Mobile Computing, and Mobile Commerce 232 9 Social Computing 264 10 Information Systems within the Organization 296 11 Customer Relationship Management and Supply Chain Management 320 12 Business Analytics 353 13 Acquiring Information Systems and Applications 386 14 Artificial Intelligence 410 Technology Guide 1 Hardware 451 Technology Guide 2 Software 469 Technology Guide 3 Cloud Computing 477 Appendix Apply the Concept Activities 504 Company Index 551 Subject Index 558 ...

List of contents

Preface v
 
1 Introduction to Information Systems 1
 
Opening Case 1
 
Introduction 3
 
1.1 Why Should I Study Information Systems? 4
 
1.2 Overview of Computer-Based Information Systems 12
 
1.3 How Does IT Impact Organizations? 19
 
1.4 Importance of Information Systems to Society 24
 
Summary 29
 
Chapter Glossary 30
 
Discussion Questions 30
 
Problem-Solving Activities 31
 
Closing Case 31
 
2 Organizational Strategy, Competitive Advantage, and Information Systems 34
 
Opening Case 34
 
Introduction 37
 
2.1 Business Processes 38
 
2.2 Business Process Improvement, Business Process Reengineering, and Business Process Management 45
 
2.3 Business Pressures, Organizational Responses, and Information Technology Support 49
 
2.4 Competitive Advantage and Strategic Information Systems 59
 
Summary 66
 
Chapter Glossary 67
 
Discussion Questions 68
 
Problem-Solving Activities 68
 
Closing Case 68
 
3 Ethics and Privacy 70
 
Opening Case 70
 
Introduction 72
 
3.1 Ethical Issues 72
 
3.2 Privacy 77
 
Summary 88
 
Chapter Glossary 88
 
Discussion Questions 88
 
Problem-Solving Activities 89
 
Closing Case 89
 
4 Information Security 91
 
Opening Case 91
 
Introduction 93
 
4.1 Introduction to Information Security 94
 
4.2 Unintentional Threats to Information Systems 96
 
4.3 Deliberate Threats to Information Systems 98
 
4.4 What Organizations are Doing to Protect Information Resources 107
 
4.5 Information Security Controls 108
 
Summary 118
 
Chapter Glossary 119
 
Discussion Questions 120
 
Problem-Solving Activities 121
 
Closing Case 121
 
5 Data and Knowledge Management 124
 
Opening Case 124
 
Introduction 125
 
5.1 Managing Data 127
 
5.2 The Database Approach 130
 
5.3 Big Data 134
 
5.4 Data Warehouses and Data Marts 141
 
5.5 Knowledge Management 149
 
5.6 Appendix: Fundamentals of Relational Database Operations 151
 
Summary 159
 
Chapter Glossary 160
 
Discussion Questions 161
 
Problem-Solving Activities 161
 
Closing Case 162
 
6 Telecommunications and Networking 163
 
Opening Case 163
 
Introduction 165
 
6.1 What Is a Computer Network? 166
 
6.2 Network Fundamentals 169
 
6.3 The Internet and the World Wide Web 173
 
6.4 Network Applications: Discovery 180
 
6.5 Network Applications: Communication 183
 
6.6 Network Applications: Collaboration 185
 
6.7 Network Applications: Educational 189
 
Summary 191
 
Chapter Glossary 192
 
Discussion Questions 193
 
Problem-Solving Activities 194
 
Closing Case 195
 
7 E-Business and E-Commerce 197
 
Opening Case 197
 
Introduction 199
 
7.1 Overview of E-Business and E-Commerce 200
 
7.2 Business-to-Consumer (B2C) Electronic Commerce 208
 
7.3 Business-to-Business (B2B) Electronic Commerce 219
 
7.4 Ethical and Legal Issues in E-Business 222
 
Summary 228
 
Chapter Glossary 229
 
Discussion Questions 229
 
Problem-Solving Activities 230
 
Closing Case 230
 
8 Wireless, Mobile Computing, and Mobile Commerce 232
 
Opening Case 232
 
Introduction 234
 
8.1 Wireless Technologies 235

Product details

• Authors: Brad Prince, Prince Brad, RAINER, R Kelly Rainer, R. Kelly Rainer, R. Kelly (Auburn University) Prince Rainer, Rainer R. Kelly
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 28.01.2022
• EAN: 9781119859932
• ISBN: 978-1-119-85993-2
• No. of pages: 592
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > IT; Informationssystem, Informatik, informationstechnologie, computer science, Information Technologies