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Workplace Communication highlights how we can build interpersonal relationships through effective communication and why this is essential to workplace wellbeing. Well-supported by contemporary, reputable empirical studies, the book also comes with exercises and open-ended questions based on the subject matter.
The book
provides a comprehensive overview on creating an inclusive workplace and managing workplace diversity;
covers a wide range of salient, up-to-date reputable literature on a wide range of management and business topics;
contains practical, 'road-tested' activities to promote student reflection, experiential learning, critical thinking, research skills, and application of theory to practice and vice versa;
examines how we communicate effectively to an increasingly diverse workforce.
Designed for a broad audience, this book will appeal to academics and students in the fields of business management and communications. It will also be a useful reference for organisational practitioners and leaders.
List of contents
PART 1: Communication, principles and concepts in workplace contexts 1. The nature and study of communication and language 2. Interpersonal communication 3. Organisational communication 4. Wellbeing in workplace contexts PART 2: Diversity, inclusion & belonging 5. Culture and intercultural communication 6. Gender and communication 7. Intergenerational communication 8. Spiritual diversity PART 3: Communication contexts and applications 9. Negotiating and managing conflict 10. Working in groups 11. Developing others for growth 12. Ethical approaches to organisational issues, communication and relationships 13. Dark issues 14. Emotions at work
About the author
Joanna Crossman is Adjunct Associate Professor at the University of South Australia and Visiting Fellow at the Australian National University, College of Business and Economics, Canberra.
Summary
Workplace Communication highlights how we can build interpersonal relationships through effective communication and why this is essential to workplace wellbeing. It will appeal to academics and students in the fields of business management and communications, and will be a useful reference for business professionals and leaders.
