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Informationen zum Autor Bengt Karlöf is the senior partner and president of Karlof and Partners Consultancy, a Swedish-based strategy consultancy with worldwide interests. Renowned for his work in the area of strategic development, Bengt Karlof has acted as a consultant for numerous major organizations in both the public and private sectors over the past ten years. He lectures widely in both academic institutions and at management seminars on all aspects of strategy. He has written a number of books on the subject which have been translated into several languages. Always from a practical stance, Bengt Karlof's aim is to produce a business strategy which will make organizations work more efficiently. Klappentext The Benchmarking Workbook will do exactly what the title suggests ? make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal ? everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes examples from actual cases self-diagnostic "what to do" sections forms, checklists and questionnaires The Benchmarking Workbook helps you organize your research clarify your thinking prioritize your findings The Benchmarking Workbook has been developed by Karlöf and Partners. It is the practical companion to the original book Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengt Karlöf and Svante Östblom, published by John Wiley & Sons. Zusammenfassung This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage! giving practical examples designed to help the reader apply benchmarking in various situations. Inhaltsverzeichnis What Is Benchmarking? Phases of Benchmarking. Benchmarking Organization. What to Benchmark. Benchmarking Partners. Information Gathering. Analysis. Implementation. Case Histories. Follow-up and Benchlearning. Work Forms....
