Guide to Preparing the Corporate Quality Manual

Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.

List of contents

General principles: the concepts of quality management and quality assurance; the quality manual within the series of quality systems documents; principles for writing a quality manual. Contents of a quality manual: introductory pages and annexed documents; top management responsibilities; the quality system; document control; quality planning; quality in design; quality in purchasing; production (or process) quality; control of noncomformities; quality evaluation; quality costs; training; quality improvement.

About the author

Bernard Froman\,

Summary

Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.

Product details

• Authors: Bernard Froman, Bernard Froman, Froman Bernard
• Assisted by: Tony Pierce (Translation)
• Publisher: Taylor and Francis
• Languages: English
• Product format: Hardback
• Released: 15.04.1997
• EAN: 9780824700904
• ISBN: 978-0-8247-0090-4
• No. of pages: 232
• Weight: 498 g
• Series: Quality and Reliability
• Subjects: Humanities, art, music > Psychology > Applied psychology; Natural sciences, medicine, IT, technology > Technology > General, dictionaries; Social sciences, law, business > Business > Management; BUSINESS & ECONOMICS / Organizational Behavior, TECHNOLOGY & ENGINEERING / Quality Control, TECHNOLOGY & ENGINEERING / Industrial Engineering, Organizational theory & behaviour, Organizational theory and behaviour, Industrial quality control