Outsourcing - A CIO's Perspective

Written by a Chief Information Officer who has gone through the outsourcing process with two different companies, this book identifies key elements that can be used to assess the feasibility of securing a successful, profitable, and manageable outsourcing agreement.

List of contents

Acknowledgements
Introduction
Why Outsource
Developing an Outsourcing Strategy
Forming a Partnership
Request for Proposals
Proposal Evaluations
Contracts
Negotiations
Personnel Considerations
Transitioning
When To Use Consultants
Partnership Management
Summary
Appendixes
A-Glossary
B-Sample Service Level Agreement
C-Request for Proposal Table of
D-Outsourcing COntract Outline
E-The Disaster of an Improperly Managed Partnership

About the author

Williams, Oakie D.

Summary

Written by a Chief Information Officer who has gone through the outsourcing process with two different companies, this book identifies key elements that can be used to assess the feasibility of securing a successful, profitable, and manageable outsourcing agreement.

Product details

• Authors: Oakie Williams, Oakie D. Williams, Williams Oakie D.
• Publisher: Taylor and Francis
• Languages: English
• Product format: Hardback
• Released: 13.04.1998
• EAN: 9781574442168
• ISBN: 978-1-57444-216-8
• No. of pages: 224
• Weight: 485 g
• Subjects: Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Management, COMPUTERS / Hardware / General, BUSINESS & ECONOMICS / Business Mathematics, BUSINESS & ECONOMICS / Office Equipment & Supplies, Maintenance & repairs, Business mathematics & systems, Management of specific areas, Office systems and equipment, Office systems & equipment, Business mathematics and systems