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Workplace mistreatment is a burgeoning topic of interest, with the majority of workers having experienced it in some form. This book explores workplace ostracism and its negative effects on employee and organizational outcomes, such as employee attitudes, behaviors, and well-being. This edited volume defines workplace ostracism and examines how to differentiate ostracism from other type of workplace mistreatment, such as workplace incivility and interpersonal conflict. Among the questions it seeks to answer are: 1) what are the individual, relational, and contextual factors that influence employees' workplace ostracism experiences; and 2) what constitutes ostracism in stigmatized populations, such as international students, immigrant workers, and older workers. Researchers in organizational behavior, I/O psychology, and the sociology of work will find this book to be a valuable resource.
List of contents
1. Ostracism Applied to the workplace.- 2. Exploring the Overlap Among Workplace Ostracism, Mistreatment, and Related Constructs.- 3. Antecedents of Workplace Ostracism.- 4. Emotional, Cognitive and Physiological Responses to Workplace Ostracism.- 5. Workplace Ostracism and Employee Prosocial and Antisocial Organizational Behavior.- 6. Performance Consequences of Workplace Ostracism.- 7. Experiences of Different Racial/Ethnic Groups and Immigrant Employees.- 8. Workplace Ostracism among Gender, Age, and LGBTQ Minorities, and People with Disabilities.- 9. Research Methods for Studying Workplace Ostracism
About the author
Cong Liu is Professor of Psychology at Hofstra University, USA. Her current research projects examine workplace mistreatment, such as workplace ostracism, interpersonal conflict, and abusive supervision. She is interested in how cultural values, such as interpersonal harmony values, affect employees' workplace interactions. Her work has appeared on
Journal of Applied Psychology,
Journal of Organizational Behavior, Journal of Management, Journal of Occupational and Organizational Psychology, and
Journal of Occupational Health Psychology. She is the associate editor of
International Journal of Stress Management.
Jie Ma is Associate Professor in the School of Management at Lanzhou University, China. His research interests include cognitive appraisals of workplace stressors, and positive organizational psychology. His current research projects are concerned about how personal factors (e.g., personality traits, and motivational orientation) affect employee cognitive appraisals of job demands, and how different forms of appraisals differentially impact employee work motivation, wellbeing and work behaviors. His research has been published on
Journal of Vocational Behavior,
Journal of Occupational Health Psychology, and
International Journal of Stress Management.
Report
"I most appreciate that the book provides both direct implications for practitioners and theoretical direction for scholars, and the two aspects are dynamically interwoven. ... I love reading this book, from which I do learn a lot; and the learning is not limited to the research findings but on thoughtful suggestions to businesspeople. After all, business research serves the business practices, with a goal of realizing business success and at the same time maximizing employee wellbeing." (Li-QunWei, Personnel Psychology, May 26, 2022)
