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Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation.
Key features
- Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018)
- Case studies, activities and other learning features help you master your skills
- Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner
List of contents
Chapter 1: Communication theory
Chapter 2: Professional communication
Chapter 3: Interpersonal relationships
Chapter 4: Communication in diverse settings
Chapter 5: Challenges to effective communication in clinical practice
Chapter 6: Emotional intelligence and cultural sensitivity
Chapter 7: Communicating with patients who have specialist requirements
Chapter 8: Assessment and support in clinical practice for the Nursing Associate role.
Chapter 9: Finding your own voice
About the author
Kerry Welch has been a registered nurse since 1995 and has worked in a wide variety of clinical settings and environments. Her main experience has been in intensive care (neurological and general) then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as an MSc in Medical Ethics. The MSc drove her interest in nurse education and she has been a lecturer and senior lecturer in higher education since 2006. Kerry has a teaching qualification which is recorded with the NMC and is the lead for the Nursing Associate programme at the University of Lincoln. She is passionate about the role of the Nursing Associate in healthcare and is proud to have been involved in the training of Nurse Associates since 2018.
Summary
Mapped to the 2018 NMC Standards, this book introduces TNAs to the theory and practice of effective communication. Building confidence in communicating across different settings and with diverse patients, families, carers and the MDT, the book uses case studies and activities to help TNAs develop their own unique voice.
