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The Domino’s Story - How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution

English · Paperback / Softback

Shipping usually within 6 to 7 weeks

Description

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Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino's Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

About the author

Marcia Layton Turner, MBA is an award-winning business writer, ghostwriter, and senior writer at Kevin Anderson & Associates. In addition to being a contributor at Forbes.com, she has written for Businessweek, Entrepreneur, US News & World Report, Black Enterprise, and dozens of others. She helps CEOs, entrepreneurs, and business owners tell their stories.  

Summary

Imagine if you were present as?a small pizza joint became one of?the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.
As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation,?paved in industry-leading profits.?In February 2018, according to Ad Age,?Domino's unseated Pizza?Hut to become the largest pizza seller worldwide in terms of sales. 
Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first.?For the first time, the adaptable strategies?behind the rise and dominance of?Domino's?are outlined?in these pages.
Through the story of the Domino's, you’ll learn:

  • How to create meaningful innovation without changing the core of the product that people already love.
  • How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points.
  • How to grow a company by taking a holistic approach to the business.
  • The importance of delivering a quality experience that will keep customers calling for more.
Discover how this iconic organization got it right and created a successful long-lasting business, and how you can do the same for your company.

Product details

Authors Marcia Layton Turner
Publisher Harper Collins (US)
 
Languages English
Product format Paperback / Softback
Released 06.09.2022
 
EAN 9781400232734
ISBN 978-1-4002-3273-4
No. of pages 224
Dimensions 139 mm x 213 mm x 13 mm
Weight 213 g
Series The Business Storybook Series
The Business Storybook
Subjects Social sciences, law, business > Business > Management

BUSINESS & ECONOMICS / Organizational Behavior, BUSINESS & ECONOMICS / Workplace Culture, BUSINESS & ECONOMICS / Industries / Food Industry

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