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Digital transformation is a vital practice for organizations trying to keep up with competitors, but with new digital approaches constantly promising to revolutionize the workplace it can feel impossible to keep up. Cut through the hype with this accessible guide to making end-to-end digital transformation happen.
While technology offers the possibility for business improvement, successful digital transformation also requires an effective strategy, the right culture, change management, the ability to stimulate innovation and the knowledge of where to upskill and where to bring in new talent. The Practical Guide to Digital Transformation covers each of these factors and more by breaking the process down to 17 easy-to-follow and practical steps.
Each chapter includes a case study of an organization getting it right, along with advice on putting the principle into action, key tips and tricks, and what you might say in your next meeting. This book also outlines how to start with the foundations of 'doing digital' and build from there, including data science, cyber security, workable technology, minimised stack duplication, data registers and good user experience. Quickly build confidence and make change happen with this actionable guide to the essentials of digital transformation.
List of contents
- Chapter - 00: Introduction;
- Section - ONE: Getting the strategy and the roadmap right;
- Chapter - 01: What is a digital strategy?;
- Chapter - 02: Choosing your strategic delivery vehicle;
- Chapter - 03: How to do a digital roadmap;
- Section - TWO: Making change happen;
- Chapter - 04: Ways of working;
- Chapter - 05: Senior and organisational buy-in;
- Chapter - 06: Funding digital;
- Section - THREE: Doing digital;
- Chapter - 07: Understanding your users;
- Chapter - 08: Doing the bare minimum;
- Chapter - 09: Building new services;
- Chapter - 10: Buying technology;
- Chapter - 11: The cloud, APIs and open-source;
- Chapter - 12: Using data science to inform decision-making;
- Chapter - 13: Stimulating innovation;
- Section - FOUR: Future-proofing;
- Chapter - 14: Protecting and defending your organisation;
- Chapter - 15: The ethical digital organisation;
- Chapter - 16: Upskilling and bringing in new talent;
- Chapter - 17: Defining the next horizon
About the author
Antonio Weiss is a Senior Partner at The PSC, the UK's longest-standing public service specialist consultancy. He has advised the Office for Artificial Intelligence, the UK Space Agency and NHS AI Lab, the Government Digital Service, and other pioneering organisations on AI adoption and digital transformation. He is an Affiliated Researcher at the University of Cambridge's Digital State programme and the co-founder of Thomas Clipper, which has featured in The Guardian, The Telegraph and GQ. He is based in London, UK.
Summary
Cut through the hype and decide on a digital roadmap for your organization with this practical, step-by-step guide to delivering successful digital transformation.
Report
"Refreshingly free of waffle and ego, this is an incredibly valuable guide - in fact almost a recipe - for launching and landing meaningful digital and business transformation. Every page shares precision insights and immediately actionable suggestions with a simplicity and clarity that only comes from many years of walking the walk. As useful for someone starting their digital transformation journey as one despairing about their progress to date!
" Pete Herlihy, Lead Product Manager, UK Government Digital Service