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This book constitutes revised selected papers from the 19th Workshop on e-Business, WeB 2020, which took place virtually on December 12, 2020.The purpose of WeB is to provide a forum for researchers and practitioners to discuss findings, novel ideas, and lessons learned to address major challenges and map out the future directions for e-Business. The WeB 2020 theme was "The Role of e-Business during the Time of Grand Challenges."
The 12 papers included in this volume were carefully reviewed and selected from a total of 24 submissions. The contributions are organized in topical sections as follows: Cybersecurity and COVID-19 challenges; digital platforms; and managing human factors in e-business.
List of contents
Cybersecurity and COVID-19 Challenges.- The Next Global Financial Crisis Could be Caused by Efforts to Prevent the Cyberat-tack.- Tackling Cybersecurity Regulatory Challenges: A Proposed Research Framework.- Developing a Framework for Hotel IT Investment Decision-Making Amid COVID-19.- Examining the Effect of Experience on Managers' Attitude towards Telework during COVID.- Digital Platforms.- Decolonization of Digital Platforms: A Research Agenda for GREAT Domains.- The Mechanics of the Gig Economy: A System Dynamics Approach.- Digital Platforms and Infobesity: A Research Agenda.- Pins on the Map: Navigating the Ambiguous Landscape of Generativity in Digital Platform Ecosystems.- Managing Human Factors in e-Business.- Digital Inclusion for Farmers & Rural Hinterland: The Case of Digital India.- Dealing with the Challenge of Business Analyst Skills Mismatch in the Fourth Indus-trial Revolution.- The Impact of Role Coordination on Virtual Team Performance and Player Retention in Esports.- An Analysis of Characteristics Affecting Trust Formation in Human versus Machine Interactions from a Systematic Literature Review Perspective.
