Behind the Screen - Content Moderation in the Shadows of Social Media

Nearly 100,000 commercial content moderators screen social media uploads daily, acting as shields to protect users from hateful language, violent videos, and online cruelty. Grounded in interviews with these hidden workers, this book is a revelatory investigation into the contemporary internet and a growing but disturbing industry, kept in the shadows by design.

About the author

Sarah T. Roberts is assistant professor of information studies in the Graduate School of Education and Information Studies at the University of California, Los Angeles. She is a 2018 Carnegie Fellow and a 2018 winner of the EFF Pioneer Award.

Summary

An eye-opening look at the invisible workers who protect us from seeing the worst of humanity on today’s commercial internet

Product details

• Authors: Sarah T. Roberts
• Publisher: Yale University Press Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 30.09.2021
• EAN: 9780300261479
• ISBN: 978-0-300-26147-9
• No. of pages: 292
• Subjects: Non-fiction book > Politics, society, business > Society; Social sciences, law, business > Media, communication > General, dictionaries; Media Studies, BUSINESS & ECONOMICS / E-Commerce / General, SOCIAL SCIENCE / Media Studies, Social networking, Social media / social networking, E-commerce: business aspects, Sales & marketing, BUSINESS & ECONOMICS / E-Commerce / Digital Marketing, COMPUTERS / Internet / Social Media, Online marketing / Social media marketing