Come, Stay, Learn, Play - A Guide to Making the Museum Experience

Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.

List of contents

Dedication
Foreword
Introduction
Chapter One: The Visitor Experience Staff
Chapter Two: A Whole-museum Commitment to Service
Chapter Three: Experience Staff as DEAI Advocates
Chapter Four: The Experience Economy Approach, Applied in a Museum Setting
Chapter Five: Magnetic Modeling and Dynamic Delivery; the Business of Museums
Chapter Six: One Time Visitors to Lifelong Friends
Chapter Seven: The Curators of Experience
Chapter Eight: Post-Disaster Museum Experience
Chapter Nine: On Making the Museum Experience
Making the Museum Experience Self-Assessment
About the Author
Index

About the author

Andrea Gallagher Nalls is the director of experience and operations at the Tampa Bay History Center, and is the Site Administrator of Chinsegut Hill Historic Site in Brooksville, Florida. She has published and presented nationally on various topics including museum membership, guest experience and visitor services. Andrea completed a fellowship at the Smithsonian Institution in Washington, D.C. and is an American Alliance of Museums Peer Reviewer for their Community & Audience Engagement Museum Assessment and Accreditation programs.

Summary

Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.

Product details

• Authors: Andrea Gallagher Nalls
• Publisher: Rowman and Littlefield
• Languages: English
• Product format: Paperback / Softback
• Released: 31.10.2021
• EAN: 9781538146637
• ISBN: 978-1-5381-4663-7
• No. of pages: 136
• Series: American Alliance of Museums
• Subjects: Humanities, art, music > Art > General, dictionaries; Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Museum Administration & Museology, Management & management techniques, Museology & heritage studies