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Klappentext Information Technology for Management provides students with a comprehensive understanding of the latest technological developments in IT and the critical drivers of business performance, growth, and sustainability. Integrating feedback from IT managers and practitioners from top-level organizations worldwide, the International Adaptation of this well-regarded textbook features thoroughly revised content throughout to present students with a realistic, up-to-date view of IT management in the current business environment. This text covers the latest developments in the real world of IT management with the addition of new case studies that are contemporary and more relevant to the global scenario. It offers a flexible, student-friendly presentation of the material through a pedagogy that is designed to help students easily comprehend and retain information. There is new and expanded coverage of Artificial Intelligence, Robotics, Quantum Computing, Blockchain Technology, IP Intelligence, Big Data Analytics, IT Service Management, DevOps, etc. It helps readers learn how IT is leveraged to reshape enterprises, engage and retain customers, optimize systems and processes, manage business relationships and projects, and more. Inhaltsverzeichnis 1 Digital Transformation Disrupts Companies, Competition, and Careers Case 1.1 Opening Case: China's Digitization Expands Business Opportunities and GDP 1.1 Doing Business in the On-Demand Economy 1.2 Business Process Improvement and Competition 1.3 IT Innovation and Disruption 1.4 IT and You Case 1.2 Business Case: The IoT Comes to Sports Case 1.3 Business Case: Retail Digital Transformation in Singapore Case 1.4 Video Case: Creating a Digital Vision to Transform a Company and Improve the Customer Experience 2 Information Systems, IT Infrastructure, and the Cloud Case 2.1 Opening Case: The Amazing Story of Tommy Flowers-Creator of the First Programmable Computer 2.1 IS Concepts and Classification 2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture 2.3 Data Centers and Cloud Computing 2.4 Virtualization and Virtual Machines Case 2.2. Business Case: BMW Becomes More Competitive with Private and Hybrid Clouds Case 2.3 Video Case: Cloud Computing at Coca-Cola Is Changing Everything 3 Data Management, Data Warehouses, and Data Governance Case 3.1 Opening Case: Asia Capital Reinsurance Leverages Data Analytics Platforms 3.1 Data Management 3.2 Data Warehouses and Data Marts 3.3 Data Governance and Master Data Management (MDM) 3.4 Information Management 3.5 Electronic Document, Record, and Content Management Case 3.2 Business Case: AgriDigital, Australia. Blockchain Supported Insights for Farmers 4 Networks, the Internet of Things (IoT), and Edge Computing Case 4.1 Opening Case: Sony Builds an IPv6 Network to Fortify Competitive Edge 4.1 Network Fundamentals 4.2 Wireless Networks and Standards 4.3 Mobile Computing and the Internet of Things (IoT) 4.4 Network Quality of Service Case 4.2 Business Case: Carnival Seeks to Keep Passengers Happier at Sea with IoT, NFC, and Edge Computing 5 Data Privacy and Cyber Security Case 5.1 Opening Case: Yahoo Is Fined $117.5 Million for Worst Data Hacks in History 5.1 Data Privacy Concerns and Regulations 5.2 Extent and Cost of Cyberattacks and Cyber Threats 5.3 Cyberattack Targets and Consequences 5.4 Defending Against Cyberattacks and Managing Risk 5.5 Regulatory Controls, Frameworks, and Models Case 5.2 Business Case: LinkedIn Hack: Lessons Learned and Hidden Dangers 6 Business Intelligence, Data Science, and Data Analytics Case 6.1 Financial Intelligence Fights Fraud
