Service Systems Engineering and Management

This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services.

List of contents

Service Systems: An Overview. Forecasting Demand for Services. Design of Service. Evaluation of Service Systems. Supply Chain Engineering. Warehousing and Distribution. Financial Engineering. Revenue Management. Retail Engineering. Healthcare Delivery Systems. Financial Services. Exercises. References.

About the author

A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu

Summary

This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services.

Product details

• Authors: Paul M Griffin, Paul M. Griffin, Griffin Paul M., Vittaldas V Prabhu, Vittaldas V. Prabhu, A Ravi Ravindran, A. Ravi Ravindran, A. Ravi (Pennsylvania State University Ravindran, A. Ravi (The Pennsylvania State Univers Ravindran, A. Ravi Griffin Ravindran, Ravindran A. Ravi
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Paperback / Softback
• Released: 31.05.2021
• EAN: 9780367781323
• ISBN: 978-0-367-78132-3
• No. of pages: 578
• Series: Operations Research Series
• Subjects: Humanities, art, music > Art > Interior design, design; Social sciences, law, business > Business > Miscellaneous; TECHNOLOGY & ENGINEERING / Industrial Engineering, TECHNOLOGY & ENGINEERING / Engineering (General), TECHNOLOGY & ENGINEERING / Electrical, BUSINESS & ECONOMICS / Purchasing & Buying, TECHNOLOGY & ENGINEERING / Operations Research, Technical design, Purchasing & supply management, Purchasing and supply management