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List of contents
Introduction (A Personal Odyssey)
1: The Corrupt Way to Make Money
2: The Limits of Demand, and Systems Thinking
3: Layoffs, Trust, and Changing Culture
4: Automation and Bottlenecks
5: Maturing Markets
6: One Piece Flow, Inventory, and Rapid Changeover
7: Statistics Based Management
8: Standard Operations and Process Improvement
9: Quality
10: Supply Chain Management
11: Human Resources
12: Project Management and On-Time Delivery
13: Strategic Decision Making
14: Executive Team Operations
15: Marketing Operations
16 Waste
Conclusion: Lean Leadership requires Systems Thinking
About the author
Wallace Garneau is a two-service military veteran, with four years in the United States Marine Corps Reserve, and four years in the United States Army. He has twenty four years of experience in process improvement roles, having served as the E-Commerce Manager, the IT Manager, and/or the Director of Business Systems, for various medium and large manufacturing companies, and currently works for one of the world’s largest technology companies. Wallace holds a Bachelor’s of Science in Information Technologies and Telecommunications from the University of Phoenix, and an MBA in Lean Manufacturing from the University of Michigan. He is currently finishing a Master’s of Science in Lean Manufacturing from Kettering University.
Wallace is a published poet and essayist, with articles in Information World, and Computer World. Wallace runs the popular blog, The Daily Libertarian (thedailylibertarian.com), and is nationally syndicated on Global Liberty Media (globallibertymedia.com).
Summary
The Way Forward helps business leaders see how employees, companies, and missions, all interact with each other, as well as with society at large in systems and subsystems at various levels. It helps leaders learn how to connect the dots becoming customer-centric in everything they do, and then spreading the same goals down to their supply chains.
