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This is a "how to" book for the next generation of CIOs, CTOs, and other leaders who work in and with technology. It includes practical tips, case-studies, and personal insights from Singapore's first CIO. It also has guest chapters on the Future of Work, the Future of Money, and Lessons from the current Covid-19 crisis. The book is divided into six parts: management of legacy information and telecommunications technology (ICT) issues, information overload, motivation and mentoring, change management, fostering innovation, and the future (of money, work and AI). It will have a foreword written by Dr Tan Chin Nam, the father of civil computerization in Singapore.
List of contents
Foreword xi
Tan Chin Nam
Preface: How to Handle Herculean Tasks xv
Acknowledgments xxvii
About the Author xxix
Introduction: The Mission and the Vision 1
Raju Chellam
Part I: Legacy 13
Chapter 1: How to Deal with Legacy Systems 15
Chapter 2: How to Deal with Data Centres 25
Chapter 3: How to Deal with Data 35
Part II: Information 45
Chapter 4: How to Handle Info Overload 47
Chapter 5: How to Optimise Outsourcing 63
Chapter 6: How to Plan for Effective BC-DR 77
Part III: Motivation 87
Chapter 7: How to Motivate and Mentor Your Staff 89
Chapter 8: How to Train and Certify Your Staff 103
Chapter 9: How to Resolve Conflicts Amicably 115
Part IV: Change 127
Chapter 10: How to Ensure Good Governance 129
Chapter 11: How to Help Your End Users 141
Chapter 12: How to Handle Change 153
Part V: Innovation 163
Chapter 13: How to Foster Innovation 165
Chapter 14: How to Manage Big Data 179
Chapter 15: How to Ensure Enterprise Security 191
Part VI: Future 207
Chapter 16: The Future of Money 209
Keith Carter
Chapter 17: The Future of Work 221
Teo Chin Seng
Chapter 18: Why Ethical AI Matters 233
James Lau Oon Beng
Epilogue: Innovating in the Trenches 247
Jim Lim Shien Min
Index 259
About the author
ALEX SIOW is a Professor in the School of Computing at the National University of Singapore (NUS), and Director of NUS's Advanced Computing for Executives. He is also Strategic Advisor to Nityo Infotech, and Chairman of Toffs Technologies.
Summary
This is a "how to" book for the next generation of CIOs, CTOs, and other leaders who work in and with technology. It includes practical tips, case-studies, and personal insights from Singapore's first CIO. It also has guest chapters on the Future of Work, the Future of Money, and Lessons from the current Covid-19 crisis. The book is divided into six parts: management of legacy information and telecommunications technology (ICT) issues, information overload, motivation and mentoring, change management, fostering innovation, and the future (of money, work and AI). It will have a foreword written by Dr Tan Chin Nam, the father of civil computerization in Singapore.
