It''s Time to Talk About Race At Work - Every Leader s Guide to Making Progress on Diversity, Equity,

Informationen zum Autor KELLY MCDONALD is a professional speaker and expert on diversity in business. She's authored three bestselling books on marketing, the customer experience and leadership, all from the standpoint of working with people "not like you". Klappentext It's time the business world got the actionable, impactful, no-cost strategies needed to increase diversity and inclusion in the workplaceMany white leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough.In It's Time to Talk about Race at Work, acclaimed speaker and bestselling author Kelly McDonald delivers a much-needed roadmap for business people. This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization. It's Time to Talk about Race at Work does not approach diversity from the standpoint of social activism or an HR perspective. Instead, this book shows you exactly what to do and how to do it so that you can make real progress on diversity and inclusion, regardless of the size of your organization. The author's clear, "real talk" style makes it easy to learn:* The costs and risks you're incurring if your organization lacks diversity* How people who don't consider themselves to be racist may still have diversity blind spots* How to start the hard conversations you may not know how to approach* The STARTING Method--an eight-step framework that shows you how to ensure your diversity and inclusion efforts are effective* How to recognize the excuses people use to avoid taking action on diversity and inclusion* How to address the issues and comments that come up when employees feel nervous, resentful, or uncomfortable as you make headway on diversity in your organizationPerfect for executives, managers, and leaders in organizations of all types and sizes, It's Time to Talk about Race at Work is also for employees who want to improve their organization by leading by example. Zusammenfassung It's time the business world got the actionable, impactful, no-cost strategies needed to increase diversity and inclusion in the workplaceMany white leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough.In It's Time to Talk about Race at Work, acclaimed speaker and bestselling author Kelly McDonald delivers a much-needed roadmap for business people. This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization. It's Time to Talk about Race at Work does not approach diversity from the standpoint of social activism or an HR perspective. Instead, this book shows you exactly what to do and how to do it so that you can make real progress on diversity and inclusion, regardless of the size of your organization. The author's clear, "real talk" style makes it easy to learn:* The costs and risks you're incurring if your organization lacks diversity* How people who don't consider themselves to be racist may still have diversity blind spots* How to start the hard conversations you may not know how to approach* The STARTING Method--an eight-step framework that shows you how to ensure your diversity and inclusion efforts are effective* How to recognize the excuses people use to avoid taking action on diversity and inclusion* How to address the issues and comments that come up when employees feel nervous, resentful, or uncomfortable as you make headway on diversity in your organizationPerfect for executives, manag...

List of contents

PART I If You're Not Racist, What's the Problem? The Biggest Mistakes People (and Businesses) Make
 
Chapter 1 This Book Is for Everyone, but Especially White Readers
 
Most White people would rather not talk about race
 
Who this book is for (I'm betting you fall into one of these categories)
 
What this book is--and isn't (Hint: It's not a book about activism or social injustice)
 
Chapter 2 You're Not Racist, but You Have Blind Spots
 
Bias can lead to blind spots
 
Don't be defensive: we all have bias--even babies have bias
 
The weird things we do to justify our business decisions
 
Chapter 3 The High Cost of Bias: Why All-White or Mostly White Businesses Make Less Money
 
How one of the biggest (and almost all-White) industries lost customers and revenue--and how they fixed the problem
 
Signs that your business may be missing out on opportunities
 
Chapter 4 The Business Case for Diversity
 
Discover diversity's "secret sauce"--the one monumental ingredient that makes diversity rock
 
And what happens when that ingredient is missing
 
Chapter 5 The Excuses People Use tAvoid Doing Anything about Diversity
 
"We can't find any qualified diverse candidates"
 
"We hire for quality, not for color"
 
"It would be unfair to more qualified candidate"
 
"We already know a very good candidate in our network"
 
"We hired/promoted a diverse person once and they failed"
 
"Our customers won't be comfortable with a diverse person"
 
"Our competitors aren't diverse either, so it's not a problem"
 
"We looked into diversity--it's too expensive to implement"
 
Chapter 6 Well-Intentioned Things White People Say That Are Hurtful or Offensive to Others
 
"I don't see color/I don't care what color you are"
 
"I treat everyone the same"
 
"I'm not racist or biased"
 
Three better ways to express that you value diversity and aren't racist
 
Chapter 7 Why Your Diversity, Equity, and Inclusion Efforts Haven't Done the Job
 
Five big reasons
 
At work, the subject of racism has been taboo
 
Specific ways to start conversations about race with colleagues
 
In one-on-one conversations
 
In a meeting
 
Corporate America gets real and acknowledges failures
 
Why we have to stop singing "We Are the World"--and be brave enough to use the word racism
 
PART II How to Talk about Race at Work
 
Chapter 8 How to Talk about Race in Helpful and Positive Ways: Do's and Don'ts
 
EEK! Why is this hard?
 
Sincerity matters
 
Don't apologize for being White, but acknowledge that people of color are often treated differently than Whites in our society
 
Start small: six ways to start the conversation on the right foot
 
What to say, what NOT to say--and why
 
How to handle friction or conflict in constructive ways
 
How to recover when you've blown it unintentionally
 
Chapter 9 Answers to Tough Employee Questions and Racist Remarks
 
"Shouldn't we just hire the most qualified person?"
 
"All this talk about race--we're all one race, the human race!"
 
"I came from nothing and pulled myself up by my bootstraps. None helped me. Why do we need to do something special for minorities?"
 
What to do if an employee makes a racist statement online
 
Chapter 10 Where to Start When You Don't Know Where to Start: Eight Steps to Making Progress on DE&I
 
Everything you feel comfortable doing is something you had to learn--you can learn how to do this, too
 
The STARTING Method: Sincerity, Transparency,

About the author

KELLY MCDONALD is a professional speaker and expert on diversity in business. She's authored three bestselling books on marketing, the customer experience and leadership, all from the standpoint of working with people "not like you".

Product details

• Authors: K Mcdonald, Kelly McDonald
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 31.07.2021
• EAN: 9781119790877
• ISBN: 978-1-119-79087-7
• No. of pages: 224
• Subjects: Non-fiction book > Politics, society, business > Business administration, companies; Social sciences, law, business > Business > Business administration; Arbeitsplatz, Diversität, Diversity, Business & management, Wirtschaft u. Management, Training u. Personalentwicklung / Meinungsvielfalt, Training & Human Resource Development / Diversity