Transactional to Transformational - How Banks Innovate

Through a series of case studies you are invited to meet, and learn firsthand from, the people and teams that have delivered a number of very different innovations successfully across a diverse group of banks; big and small, long established and brand new, from the east and west!
 
Banks featured include: Bank of America, BBVA, Citi, Crédit Agricole, Danske Bank, Deutsche Bank, ING, J.P. Morgan, Lloyds Bank, Metro Bank, N26, National Australia Bank, Royal Bank of Canada, Santander, Standard Chartered and Swedbank.
 
This book will equip you with ideas, tools and actionable hands-on advice. You will discover the untold stories about how these banks delivered new solutions to consumers and businesses, products as well as services, across the spectrum of buy, build and partner.
 
Here are some of the innovation challenges you can overcome by learning from those that already did:
* Working around legacy systems
* Limited tech resources and budget
* Secure budget and buy-in from the exec team
* Creating a culture that embrace innovation
* Compete with fintechs and big tech for new talent
* Validating actual customer demand
* Increasing speed to market whilst satisfying risk and compliance
* Retain control when partnering with third parties
* Making the right priorities
* When to shut something down
 
Once you have bought this book you can register on www.howbanksinnovate.com to access more in-depth material from all of the banks featured, full-length interviews and videos.

List of contents

Foreword xi
 
Introduction xv
 
Part i: Buy 1
 
Invest
 
Chapter 1: Lloyds Banking Group 3
 
Chapter 2: BBVA 19
 
Acquire
 
Chapter 3: Metro 33
 
Chapter 4: J.P. Morgan 48
 
Part ii: Build 61
 
Incubate in-house
 
Chapter 5: Crédit Agricole 63
 
Chapter 6: National Australia Bank 77
 
Build in-house
 
Chapter 7: Citi 93
 
Chapter 8: Bank of America 107
 
Spin out
 
Chapter 9: ING 120
 
Chapter 10: Santander 133
 
Part iii: Partner145
 
Fintechs and startups
 
Chapter 11: Deutsche Bank 147
 
Chapter 12: Danske Bank 161
 
Banks and other corporates
 
Chapter 13: Swedbank 175
 
Chapter 14: Standard Chartered 190
 
Part iv: Bonus: Ways of Working 205
 
Chapter 15: N26 207
 
Chapter 16: Royal Bank of Canada 222
 
Index 235

About the author

Christer Holloman is a serial entrepreneur, best-selling author and popular speaker on the future of business. He is also the founder of Divido, a software platform used by banks globally, such as HSBC, BNP and ING. His company is backed by many of the same investors as the fintech unicorns Revolut, Wise and iZettle, including Mastercard and American Express.
Prior to his start-up career Holloman worked for the British newspaper The Times where he made a name for himself by being able to explain in an engaging and entertaining way how successful businesses adopt new technologies to defend and grow market share. Other books he has authored include How to Sell Online and The Social Media MBA series also published by Wiley, which has sold over 10,000 copies and been translated into multiple languages.
Holloman is also the Chairman of Fintech Finishers, set up to raise awareness, inspire action and introduce accountability for more diversity, inclusion and equality in the fintech industry. They do this by inviting peers to challenge each other to complete endurance races around the world, such as the Ironman in Hawaii, whilst raising money for charity.
Holloman holds an MBA from the University of Oxford.
For more information and to discuss speaking engagements, please visit: www.holloman.info.

Summary

Through a series of case studies you are invited to meet, and learn firsthand from, the people and teams that have delivered a number of very different innovations successfully across a diverse group of banks; big and small, long established and brand new, from the east and west!

Banks featured include: Bank of America, BBVA, Citi, Crédit Agricole, Danske Bank, Deutsche Bank, ING, J.P. Morgan, Lloyds Bank, Metro Bank, N26, National Australia Bank, Royal Bank of Canada, Santander, Standard Chartered and Swedbank.

This book will equip you with ideas, tools and actionable hands-on advice. You will discover the untold stories about how these banks delivered new solutions to consumers and businesses, products as well as services, across the spectrum of buy, build and partner.

Here are some of the innovation challenges you can overcome by learning from those that already did:
* Working around legacy systems
* Limited tech resources and budget
* Secure budget and buy-in from the exec team
* Creating a culture that embrace innovation
* Compete with fintechs and big tech for new talent
* Validating actual customer demand
* Increasing speed to market whilst satisfying risk and compliance
* Retain control when partnering with third parties
* Making the right priorities
* When to shut something down

Once you have bought this book you can register on www.howbanksinnovate.com to access more in-depth material from all of the banks featured, full-length interviews and videos.

Product details

• Authors: CC Holloman, Christer Holloman, Christer C Holloman, Christer C. Holloman, Holloman Christer
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 30.04.2021
• EAN: 9781119791287
• ISBN: 978-1-119-79128-7
• No. of pages: 272
• Subjects: Guides > Law, job, finance; Non-fiction book > Politics, society, business > Money, bank, stock market; Social sciences, law, business > Business > General, dictionaries; Geld, Bank, Finance & Investments, Finanz- u. Anlagewesen, Geld u. Bankwesen, Money & Banking