Service Innovation

List of contents

1. What is service? 2. What is innovation? 3. Innovation in service 4. Service innovation performance 5. The future of service innovation
Index

About the author

Esam Mustafa is Professor at the Department of Management and Law at Vancouver Island University. He is also Academic Expert at the Department of Economics, Finance and Operations Management at Athabasca University. He is Chartered Manager, Operation Manager, Project Manager and Business Researcher with demonstrated working experience in the Higher Education and Management industries.

Summary

This book discusses the impact of managerial practices and organizational culture on developing and implementing innovation in service organizations. The book seeks broader explanation and understanding of service innovation performance in the context of different service organizations types.

Product details

• Authors: Esam Mustafa, Esam (Vancouver Island University Mustafa
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Paperback / Softback
• Released: 31.12.2020
• EAN: 9780367671570
• ISBN: 978-0-367-67157-0
• No. of pages: 102
• Series: Routledge Studies in Innovation, Organizations and Technology
• Subjects: Social sciences, law, business > Business > Business administration; Business & Economics / General, BUSINESS & ECONOMICS / Industries / General, Business innovation, International business, E-commerce: business aspects, Research & development management, Hospitality and service industries, Service industries, Research and development management